Title: FTP/FTPS Connection data error
Last modified: September 1, 2016

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# FTP/FTPS Connection data error

 *  [keanbs](https://wordpress.org/support/users/keanbs/)
 * (@keanbs)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/ftpftps-connection-data-error/)
 * Hi Everyone, it’s my first post, be good to me 😀
 * Ok, let the problem, I have VM in AWS (Bitnami app), all good but today I do 
   can’t use my WordPress, I have this error.
 * “Connection data
 * To perform the operation you requested WordPress needs to access your web server.
   Please enter your FTP access data to proceed. If you do not remember your login
   details you should contact your hosting provider”
 * “Datos de conexión
 * Para realizar la operación que has solicitado WordPress necesita tener acceso
   a tu servidor web. Por favor, introduce tus datos de acceso FTP para proceder.
   Si no recuerdas tus datos de acceso deberías contactar con tu proveedor de alojamiento.”
 * Picture ( [http://prntscr.com/c5pses](http://prntscr.com/c5pses) )
 * I did nothing, today I had the error and I can not find the solution.
 * Thanks so much.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/ftpftps-connection-data-error/#post-7665254)
 * [https://codex.wordpress.org/Using_FileZilla](https://codex.wordpress.org/Using_FileZilla)
 *  Thread Starter [keanbs](https://wordpress.org/support/users/keanbs/)
 * (@keanbs)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/ftpftps-connection-data-error/#post-7665342)
 * > Tara
   >  Volunteer Moderator Posted 11 hours ago #
   > [https://codex.wordpress.org/Using_FileZilla](https://codex.wordpress.org/Using_FileZilla)
 * Hi, thanks for your reply, but my problem is other.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘FTP/FTPS Connection data error’ is closed to new replies.

## Tags

 * [ftp](https://wordpress.org/support/topic-tag/ftp/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [keanbs](https://wordpress.org/support/users/keanbs/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/ftpftps-connection-data-error/#post-7665342)
 * Status: not resolved

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