Support » Fixing WordPress » FTP Username & Password

  • We have a wordpress page for our internal call centre to update with new information.

    This has recently been passed to myself to own but unfortunately no one knows what the FTP User name & Password is. We have tried what it should be but this isn’t working.

    Does anyone know if there is a way of resetting it ?

    This has been to our IT department who are also unsure.

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  • esmi

    (@esmi)

    Forum Moderator

    You need to contact your hosts for details of your FTP login. I’m afraid we cannot help here.

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