Support » Plugin: UpdraftPlus WordPress Backup Plugin » ftp test works, ftp transfer not

  • Resolved 4DToday

    (@4dtoday)


    Howdy,

    Just playing with Updraft … looks nice.
    I want to ftp the backup to a server in my network.
    Setting up the backup + ftp credentials, testing and backdraft tells, “fine, it works”.

    Running a backup, all fine, till the ftp connection. Udraft tells me “no login with these credentials”. – Hmmm, what I’m doing now?

    Greetings,
    Peter

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi Peter,

    Can you please send us a screenshot of the exact error please?

    Could you also send us a copy of the latest backup log from your site?
    This can be downloaded from the Existing Backups tab in UpdraftPlus.

    The contents will be too long to post here directly, but you can use an online service such as Pastebin or Dropbox, and post the link here.

    Kind Regards,
    Bryle

    Same here after upgrading last version of WP4.8.2 and backwpup plugin.

    Log is:

    WARNING: ftp_nb_fput(): php_connect_nonb() failed: Operation now in progress (115)

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi @cryptooth,

    Please could you send us a copy of the full log?

    Here is part of log.
    ftp port is 19221 (NAT to 22)
    server IP masked by XXX.XXX.XXX.XXX for sec reason 🙂

    [23-Sep-2017 13:32:23] 1. Try to send backup file to an FTP server …
    [23-Sep-2017 13:32:23] Connected to FTP server: XXX.XXX.XXX.XXX:19221
    [23-Sep-2017 13:32:23] FTP client command: USER ftpuser
    [23-Sep-2017 13:32:23] FTP server response: User ftpuser logged in.
    [23-Sep-2017 13:32:23] FTP client command: SYST
    [23-Sep-2017 13:32:23] FTP server reply: UNIX
    [23-Sep-2017 13:32:23] FTP current folder is: /visions/
    [23-Sep-2017 13:32:23] FTP client command: PASV
    [23-Sep-2017 13:32:23] FTP server reply: Entering passive mode
    [23-Sep-2017 13:32:23] Starting upload to FTP …
    [23-Sep-2017 13:33:53] WARNING: ftp_nb_fput(): php_connect_nonb() failed: Operation now in progress (115)
    [23-Sep-2017 13:33:53] WARNING: ftp_nb_fput(): Entering Passive Mode (XXX.XXX.XXX.XXX,220,32).
    [23-Sep-2017 13:33:53] ERROR: Cannot transfer backup to FTP server!
    [23-Sep-2017 13:33:57] 2. Try to send backup file to an FTP server …
    [23-Sep-2017 13:33:57] Connected to FTP server: XXX.XXX.XXX.XXX:19221
    [23-Sep-2017 13:33:57] FTP client command: USER ftpuser
    [23-Sep-2017 13:33:57] FTP server response: User ftpuser logged in.
    [23-Sep-2017 13:33:57] FTP client command: SYST
    [23-Sep-2017 13:33:57] FTP server reply: UNIX
    [23-Sep-2017 13:33:57] FTP current folder is: /visions/
    [23-Sep-2017 13:33:57] FTP client command: PASV
    [23-Sep-2017 13:33:57] FTP server reply: Entering passive mode

    Plugin Author David Anderson

    (@davidanderson)

    @cryptooth

    WARNING: ftp_nb_fput(): php_connect_nonb() failed: Operation now in progress (115)

    This very opaque PHP messages indicates that a firewall is blocking the FTP data channel (but not the control channel).

    But…. please ask questions about backwpup in their support forum. Our people aren’t paid to provide support for rivals! 🙂

    David

Viewing 5 replies - 1 through 5 (of 5 total)
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