Title: FTP option cannot save to folder
Last modified: August 30, 2016

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# FTP option cannot save to folder

 *  Resolved [Tim Derouin](https://wordpress.org/support/users/tderouindesign/)
 * (@tderouindesign)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/ftp-option-cannot-save-to-folder/)
 * I have created the folder for the plugin to backup to but I keep receiving this
   message when I test the settings.
 * > FTP settings test result: Failure: we successfully logged in, but were not 
   > able to create a file in the given directory.
   > Messages:
   >  * PHP event: code E_WARNING: ftp_nb_fput(): domainname/backups/d3df6000b529f9982cc28714d33295ee.
   > tmp: No such file or directory (line 78, wp-content/plugins/updraftplus/includes/
   > ftp.class.php)
 * Our hosting provider has advised that all permissions are setup properly so it
   is an issue with the plugin. Specifically they said:
 * > I have used correct FTP settings and still we are getting same error. This 
   > means the plugin is not able to upload files to account. The permission of 
   > files are correct and there is no issue from your end. Please contact plugin
   > vendor to troubleshoot the issue.
 * Any advice is greatly appreciated, thanks!
 * [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/ftp-option-cannot-save-to-folder/#post-6679186)
 * Hi,
 * This indicates that the path you’ve entered is not valid. It needs to be an already
   existing path, and one that is either absolute (begins with /) or is relative
   to your login directory.
 * To check what a valid path would be, login with any other FTP program (e.g. Filezilla),
   and check what path your FTP program is displaying.
 * David
 *  Thread Starter [Tim Derouin](https://wordpress.org/support/users/tderouindesign/)
 * (@tderouindesign)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/ftp-option-cannot-save-to-folder/#post-6679192)
 * AH HA! It took some finagling but I was able to resolve the issue. Thank you 
   for your time and exceptionally quick response!
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/ftp-option-cannot-save-to-folder/#post-6679195)
 * You’re welcome!
 * If you find UpdraftPlus useful, then please give us a positive review, here: 
   [https://wordpress.org/support/view/plugin-reviews/updraftplus?rate=5#postform](https://wordpress.org/support/view/plugin-reviews/updraftplus?rate=5#postform)
 * (If we’re not yet worth 5 stars, then please don’t review, but instead reply 
   here to let us know why not – reviews less than 5 stars bring our average down!).
 * Best wishes,
    David
 *  [darylkeizer](https://wordpress.org/support/users/darylkeizer/)
 * (@darylkeizer)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/ftp-option-cannot-save-to-folder/#post-6679435)
 * What was the solution?? I have the same problem.
 *  Thread Starter [Tim Derouin](https://wordpress.org/support/users/tderouindesign/)
 * (@tderouindesign)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/ftp-option-cannot-save-to-folder/#post-6679436)
 * It depends on the file structure on your server and how your FTP access is setup.
   First you must upload a folder (ie backups) via your FTP connection. The remote
   path either needs to be “yourwebsite.com/backups/” or possibly just “/backups/”
   but again that is dictated by how you are able to login to your web server via
   FTP. If you still have problems I would share my notes here with your web hosting
   company and their customer support should be able to help guide you.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘FTP option cannot save to folder’ is closed to new replies.

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## Tags

 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [No such file or directory](https://wordpress.org/support/topic-tag/no-such-file-or-directory/)

 * 5 replies
 * 3 participants
 * Last reply from: [Tim Derouin](https://wordpress.org/support/users/tderouindesign/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/ftp-option-cannot-save-to-folder/#post-6679436)
 * Status: resolved