Support » Plugins » FTP login and Plugin help

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  • How do I know the host, username and password?

    For me, host is my site address, and username and password are my server login credentials.

    I haven’t downloaded wordpress either, as I just did the easy free website.

    That sounds like your site might be at, and if so, you cannot FTP to the server.

    Thanks. Is there a way to use a plugin in this case then?

    No. To use anything not available at your Dashboard, you will need a self-hosted site on a server other than…and here is the support forum:

    thank you 🙂

    You are welcome. can be a great place to begin, just be sure to compare costs between upgrades there and self-hosting as you learn more and want to do more at your site.

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