FTP Lock – Updraft IP Address to allow access

  • Resolved lastlightcreations

    (@lastlightcreations)


    9 years, 3 months ago

    Hi,

    I am setting up a website for a non-profit organisation and using a web host in the UK who have an FTP lock in place which is causing me some head scratching around how I can set up updraft to do automatic scheduled backups.

    I can unlock the FTP for 28 days at a time (no permanent unlock) or list IP addresses that can have permanent FTP access.

    I was wondering if anyone knew if it was possible to find out the IP that updraft does the backups from and list this so it has permanent access???

    Others have suggested using drop box – but as this is a non-profit organisation I need to keep costs down, if not 0.

    Any help appreciated.

    Thanks, TC

    https://wordpress.org/plugins/updraftplus/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author David Anderson

    (@davidanderson)

    9 years, 3 months ago

    Hi,

    To find the outgoing IP address used by your webserver, go to the “Expert / Debugging Tools” tab of UpdraftPlus, and enter this in the “HTTP Get” field:

    http://api.ipify.org

    Then press either of the “Fetch” links. It should then return something like this:

    200: 1.2.3.4

    The “1.2.3.4” part (whatever actually shows for you) is your webserver’s outgoing IP address.

    David

    Thread Starter lastlightcreations

    (@lastlightcreations)

    9 years, 3 months ago

    Thanks David, that’s really useful.
    I’ve added in the ‘fetched’ IP and scheduled a test daily. Will confirm if it works okay.

    Thanks again, TC

    Thread Starter lastlightcreations

    (@lastlightcreations)

    9 years, 3 months ago

    Hmmm. Well I’ve scheduled daily backups – both file and database, but it’s not actually doing any.

    The last backups are the ones that I’ve manually completed. I’ve logged in via the file manager just to check and it only shows ones that I manually ran on the 15th and 23rd.

    Testing the FTP settings is successful.

    Anything else I can check, I’m probably doing something wrong but cannot think what…

    Plugin Author David Anderson

    (@davidanderson)

    9 years, 3 months ago

    If scheduled backups don’t happen (whilst “Backup Now” ones do), then the scheduler in your WordPress install is non-functional – please see: http://updraftplus.com/faqs/my-scheduled-backups-and-pressing-backup-now-does-nothing-however-pressing-debug-backup-does-produce-a-backup/

    David

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘FTP Lock – Updraft IP Address to allow access’ is closed to new replies.