Title: FTP issues Last modified: August 22, 2016 --- # FTP issues * [sbj04769](https://wordpress.org/support/users/sbj04769/) * (@sbj04769) * [11 years, 3 months ago](https://wordpress.org/support/topic/ftp-issues-4/) * I can ftp files to cpanel and see them there. WP can’t find them to point at on a web page. I can’t see the files (or the locations) on WP admin — only media library. I change the locations in the html to the cpanel directory and I get a ..can’t find it. * I need to ftp to WP so I can point to it in the web page (static) to open the file. * Thanks Viewing 6 replies - 1 through 6 (of 6 total) * [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/) * (@wpmudev-support2) * [11 years, 3 months ago](https://wordpress.org/support/topic/ftp-issues-4/#post-5756531) * Hey there sbj04769, * Hope you’re well! 🙂 * If the files you are uploading is not inside the WP folder then WordPress will not be able to see that. * Does that answer your question? Looking forward for your reply! 🙂 * Take care, Calvin * Thread Starter [sbj04769](https://wordpress.org/support/users/sbj04769/) * (@sbj04769) * [11 years, 3 months ago](https://wordpress.org/support/topic/ftp-issues-4/#post-5756581) * OK How do I ftp to the WP folder? * I have tried lots of variations to the point my cpanel has lots of subdirectories( and I can’t seem to remove them) but the WP webpage can’t find them. * [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/) * (@wpmudev-support2) * [11 years, 3 months ago](https://wordpress.org/support/topic/ftp-issues-4/#post-5756662) * Hey there sbj04769, * Hope you’re well! 🙂 * > How do I ftp to the WP folder? * Locate your WP folder using your file manager or using an ftp client software. You will notice if the current folder you are viewing is a wordpress folder if you see these files: [http://prntscr.com/62vnsh](http://prntscr.com/62vnsh) * Then put the files you want to that exact location. Let’s say you want to put** 1.jpg** as static file then you should go like this: * Create a new folder then name it everything you want ( just make sure this is unique name meaning not having same name with the folders / files that are already existing there ) [http://prntscr.com/62vo0g](http://prntscr.com/62vo0g) – for this I named it ‘static_files’ * **Note:** The name of the folder you will put static files is also included in url. * Put the files you want inside that ‘static_files’ folder. The way you can access it is like this: * **[http://yourdomain.com/static_files/1.jpg](http://yourdomain.com/static_files/1.jpg)** * Hope I am making sense here. * Take care, Calvin * Thread Starter [sbj04769](https://wordpress.org/support/users/sbj04769/) * (@sbj04769) * [11 years, 3 months ago](https://wordpress.org/support/topic/ftp-issues-4/#post-5756670) * Thanks. But here is where I am today. I did that I can see and upload files to the static_files directory. However, I can’t point to it (in WordPress) and access it from the webpage. (OK, I can point to it but I get a file not found) In fact, I have totally deleted a file from, cpanel so I know it is not using it. WordPress seems to only be able to use files located in its Media Library. I can’t /don’t know how to FTP to the media library so still can’t access current files from WordPress. * In a nutshell: I want to automatically FTP current weather data files to my WordPress- run web page; have these new files overwrite the files of the identical name so when clicking on a link, the most recent weather is viewed. I have done this in the past (not with WordPress) and I never had a problem. I hope I am explaining myself clearly. * [http://www.stevejohnsonagriculturalmanagement.com/wp-content/uploads/2015/01/downld02.txt](http://www.stevejohnsonagriculturalmanagement.com/wp-content/uploads/2015/01/downld02.txt) … from [http://www.stevejohnsonagriculturalmanagement.com/?page_id=54](http://www.stevejohnsonagriculturalmanagement.com/?page_id=54) * Steve * Thread Starter [sbj04769](https://wordpress.org/support/users/sbj04769/) * (@sbj04769) * [11 years, 3 months ago](https://wordpress.org/support/topic/ftp-issues-4/#post-5756690) * from: [http://en.support.wordpress.com/ftp-access/](http://en.support.wordpress.com/ftp-access/) * FTP Access * We do not allow FTP (File Transfer Protocol) access to any WordPress.com blogs. Please see the information below on alternatives to using FTP. * would WordPress.com or WordPress.org be better for my needs? As I did not install it (done by the help line) how do I know which I have? * [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/) * (@wpmudev-support2) * [11 years, 3 months ago](https://wordpress.org/support/topic/ftp-issues-4/#post-5756709) * Hey there sbj04769, * Hope you’re well! 🙂 * There are two types of wordpress which you can read here: [http://en.support.wordpress.com/com-vs-org/](http://en.support.wordpress.com/com-vs-org/). All I can say is the .org or self-host wordpress gives you a lot of flexibility cause you are own your own. * I am referring to .org type of WordPress for my fixes. So I suggest you reach the awesome folks at wordpress.com ( since you got your site there ) on their forum here: [http://en.forums.wordpress.com/](http://en.forums.wordpress.com/) * Let me know if it helps! 🙂 * Take care, Calvin Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘FTP issues’ is closed to new replies. ## Tags * [ftp](https://wordpress.org/support/topic-tag/ftp/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 6 replies * 2 participants * Last reply from: [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/) * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/ftp-issues-4/#post-5756709) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics