Title: FTP issue
Last modified: August 31, 2016

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# FTP issue

 *  [jonathanflynn3](https://wordpress.org/support/users/jonathanflynn3/)
 * (@jonathanflynn3)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/ftp-issue-2/)
 * Hi I have just installed the plug in on the 20 16 theme and i am getting this
   message
 * FTP credentials don’t allow to write to file /.htaccess
 * it then says in another box beneath
 * W3 Total Cache Error: Files and directories could not be automatically created
   to complete the installation.
    Please execute commands manually or use FTP form
   to allow W3 Total Cache make it automatically.
 * when i click the automatic option it doesn’t respond
 * [https://wordpress.org/plugins/w3-total-cache/](https://wordpress.org/plugins/w3-total-cache/)

The topic ‘FTP issue’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
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## Tags

 * [ftp](https://wordpress.org/support/topic-tag/ftp/)

 * 0 replies
 * 1 participant
 * Last reply from: [jonathanflynn3](https://wordpress.org/support/users/jonathanflynn3/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/ftp-issue-2/)
 * Status: not resolved