FTP Install / Upgrade Problems

  • jdavis1582

    (@jdavis1582)


    11 years, 8 months ago

    Hi,

    I’m hoping someone can steer me in the right direction.
    I’ve been attempting to upgrade my Udesign theme to v 1.7.

    Uploading via admin panel of the zip theme file yields this error message:
    Destination folder already exists. /home2/practip7/public_html/wp-content/themes/u-design/

    Prior to uploading, I deleted (via ftp) the old version of the theme.
    But I still get the “folder already exists” error message.

    I’ve reviewed the remote site to search folders/directories/subs
    but cannot find the destination folder noted above.

    Any help will be greatly appreciated!
    Thanks
    JCD

Viewing 10 replies - 1 through 10 (of 10 total)
  • Robin

    (@cinghaman)

    11 years, 8 months ago

    try uploading it through ftp

    Thread Starter jdavis1582

    (@jdavis1582)

    11 years, 8 months ago

    Thanks Robin. When I attempt to upload via ftp I also get them same error message as using admin panel: Destination folder already exists. /home2/practip7/public_html/wp-content/themes/u-design/

    When I attempt to search the client ftp I cannot locate practip7 or the public_html directories. Its as if they don’t exist.

    Thanks.

    Robin

    (@cinghaman)

    11 years, 8 months ago

    When I attempt to search the client ftp I cannot locate practip7 or the public_html directories.

    How did u deleted the folder before ? if u cant locate public_html

    can u printscreen your ftp folder view ?

    Thread Starter jdavis1582

    (@jdavis1582)

    11 years, 8 months ago

    Thanks for the follow up Robin.

    I accessed the remote client via ftp /wordpress/content/udesign theme

    I did not use the practip7/public html directory roots

    Yes I have a screenshot but can’t paste it into the forum.

    Any suggestions? Thanks.

    Robin

    (@cinghaman)

    11 years, 8 months ago

    i hope its just typo or quick type of the path — so just making sure

    its wordpress/wp-content/themes/udesign

    for image upload
    http://tinypic.com/

    or just upload it anywhere on ur server and send the url

    Thread Starter jdavis1582

    (@jdavis1582)

    11 years, 8 months ago

    here’s the link

    http://www.pmetesting.com/wp-content/uploads/2012/08/Snap_2012.08.15_20h33m14s_005.png

    The path I used is the one you noted:
    wordpress/wp-content/themes/udesign

    Thanks

    Robin

    (@cinghaman)

    11 years, 8 months ago

    did u try completely deactivating your theme and try to activate twentyeleven

    Thread Starter jdavis1582

    (@jdavis1582)

    11 years, 8 months ago

    The udesign theme does not have a deactivate link (via Admim/themes)

    I will go ahead and activate twentyeleven and see what happens

    I will post again in a minute

    Thread Starter jdavis1582

    (@jdavis1582)

    11 years, 8 months ago

    Robin

    I dont know if you drink, but if you do I owe you a beer.

    After activating 2011, deleting udesign old, the new theme loaded properly.

    Thank you, thank you!

    Robin

    (@cinghaman)

    11 years, 8 months ago

    Great i am glad it worked out,

    for drinks haha 🙂 someday my friend someday

Viewing 10 replies - 1 through 10 (of 10 total)
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