Title: ftp failure Last modified: December 8, 2017 --- # ftp failure * Resolved [impressive](https://wordpress.org/support/users/impressive/) * (@impressive) * [8 years, 5 months ago](https://wordpress.org/support/topic/ftp-failure-2/) * Client hosted with a 3rd party: Linux backwpup 3.4.4 wp_version 4.5.12 WP-CLI version: 0.21.1 PHP version: 5.4.45 * destination for ftp backup = Filezilla server 0.9.60.2 configured with passive port range forwarded through Cisco ASA firewall and only encrypted data + control connections allowed. This is a first attempt at using backwpup and I have so far been unsuccessful at doing ftp file backups. The same ftp server does work fine for other clients in various locations across the internet. Any feedback is appreciated. Thanks * attempt with ssl enabled and passive mode disabled in backwpup settings: * ``` ftp server: (000034)12/8/2017 8:52:01 AM - (not logged in) (my.host.ip.address)> Connected on port 21, sending welcome message... (000034)12/8/2017 8:52:01 AM - (not logged in) (my.host.ip.address)> AUTH TLS (000034)12/8/2017 8:52:01 AM - (not logged in) (my.host.ip.address)> 234 Using authentication type TLS (000034)12/8/2017 8:52:01 AM - (not logged in) (my.host.ip.address)> TLS connection established (000034)12/8/2017 8:52:01 AM - (not logged in) (my.host.ip.address)> PBSZ 0 (000034)12/8/2017 8:52:01 AM - (not logged in) (my.host.ip.address)> 200 PBSZ=0 (000034)12/8/2017 8:52:01 AM - (not logged in) (my.host.ip.address)> PROT P (000034)12/8/2017 8:52:01 AM - (not logged in) (my.host.ip.address)> 200 Protection level set to P (000034)12/8/2017 8:52:01 AM - (not logged in) (my.host.ip.address)> USER myhost.wordpress (000034)12/8/2017 8:52:01 AM - (not logged in) (my.host.ip.address)> 331 Password required for myhost.wordpress (000034)12/8/2017 8:52:01 AM - (not logged in) (my.host.ip.address)> PASS *************** (000034)12/8/2017 8:52:01 AM - myhost.wordpress (my.host.ip.address)> 230 Logged on (000034)12/8/2017 8:52:01 AM - myhost.wordpress (my.host.ip.address)> SYST (000034)12/8/2017 8:52:01 AM - myhost.wordpress (my.host.ip.address)> 215 UNIX emulated by FileZilla (000034)12/8/2017 8:52:01 AM - myhost.wordpress (my.host.ip.address)> PWD (000034)12/8/2017 8:52:01 AM - myhost.wordpress (my.host.ip.address)> 257 "/" is current directory. (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> CWD / (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> 250 CWD successful. "/" is current directory. (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> CWD test1 (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> 250 CWD successful. "/test1" is current directory. (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> PWD (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> 257 "/test1" is current directory. (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> TYPE I (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> 200 Type set to I (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> SIZE /test1/2017-12-08_14-52-03_L5HOLUIR02.zip (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> 550 File not found (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> PORT my.host.ip.address,186,69 (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> 200 Port command successful (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> STOR /test1/2017-12-08_14-52-03_L5HOLUIR02.zip (000034)12/8/2017 8:52:02 AM - myhost.wordpress (my.host.ip.address)> 150 Opening data channel for file upload to server of "/test1/2017-12-08_14-52-03_L5HOLUIR02.zip" (000034)12/8/2017 8:52:12 AM - myhost.wordpress (my.host.ip.address)> 425 Can't open data connection for transfer of "/test1/2017-12-08_14-52-03_L5HOLUIR02.zip" (000034)12/8/2017 8:52:32 AM - myhost.wordpress (my.host.ip.address)> disconnected. backwpup: [08-Dec-2017 14:52:03] 1. Try to send backup file to an FTP server … [08-Dec-2017 14:52:03] Connected via explicit SSL-FTP to server: ftp.mydomain.com:21 [08-Dec-2017 14:52:03] FTP client command: USER myhost.wordpress [08-Dec-2017 14:52:03] FTP server response: User myhost.wordpress logged in. [08-Dec-2017 14:52:03] FTP client command: SYST [08-Dec-2017 14:52:03] FTP server reply: UNIX [08-Dec-2017 14:52:03] FTP current folder is: /test1/ [08-Dec-2017 14:52:03] FTP client command: PASV [08-Dec-2017 14:52:03] FTP server reply: Entering normal mode [08-Dec-2017 14:52:03] Starting upload to FTP … [08-Dec-2017 14:52:33] WARNING: ftp_nb_fput(): Opening data channel for file upload to server of "/test1/2017-12-08_14-52-03_L5HOLUIR02.zip" [08-Dec-2017 14:52:33] ERROR: Cannot transfer backup to FTP server! ``` * attempt with ssl enabled and passive mode enabled in backwpup settings: * ``` ftp server: 000039)12/8/2017 8:56:01 AM - (not logged in) (my.host.ip.address)> Connected on port 21, sending welcome message... (000039)12/8/2017 8:56:01 AM - (not logged in) (my.host.ip.address)> AUTH TLS (000039)12/8/2017 8:56:01 AM - (not logged in) (my.host.ip.address)> 234 Using authentication type TLS (000039)12/8/2017 8:56:01 AM - (not logged in) (my.host.ip.address)> TLS connection established (000039)12/8/2017 8:56:01 AM - (not logged in) (my.host.ip.address)> PBSZ 0 (000039)12/8/2017 8:56:01 AM - (not logged in) (my.host.ip.address)> 200 PBSZ=0 (000039)12/8/2017 8:56:01 AM - (not logged in) (my.host.ip.address)> PROT P (000039)12/8/2017 8:56:01 AM - (not logged in) (my.host.ip.address)> 200 Protection level set to P (000039)12/8/2017 8:56:01 AM - (not logged in) (my.host.ip.address)> USER myhost.wordpress (000039)12/8/2017 8:56:01 AM - (not logged in) (my.host.ip.address)> 331 Password required for myhost.wordpress (000039)12/8/2017 8:56:01 AM - (not logged in) (my.host.ip.address)> PASS *************** (000039)12/8/2017 8:56:01 AM - myhost.wordpress (my.host.ip.address)> 230 Logged on (000039)12/8/2017 8:56:01 AM - myhost.wordpress (my.host.ip.address)> SYST (000039)12/8/2017 8:56:01 AM - myhost.wordpress (my.host.ip.address)> 215 UNIX emulated by FileZilla (000039)12/8/2017 8:56:01 AM - myhost.wordpress (my.host.ip.address)> CWD / (000039)12/8/2017 8:56:01 AM - myhost.wordpress (my.host.ip.address)> 250 CWD successful. "/" is current directory. (000039)12/8/2017 8:56:02 AM - myhost.wordpress (my.host.ip.address)> CWD test1 (000039)12/8/2017 8:56:02 AM - myhost.wordpress (my.host.ip.address)> 250 CWD successful. "/test1" is current directory. (000039)12/8/2017 8:56:02 AM - myhost.wordpress (my.host.ip.address)> PWD (000039)12/8/2017 8:56:02 AM - myhost.wordpress (my.host.ip.address)> 257 "/test1" is current directory. (000039)12/8/2017 8:56:02 AM - myhost.wordpress (my.host.ip.address)> TYPE I (000039)12/8/2017 8:56:02 AM - myhost.wordpress (my.host.ip.address)> 200 Type set to I (000039)12/8/2017 8:56:02 AM - myhost.wordpress (my.host.ip.address)> SIZE /test1/2017-12-08_14-55-57_TBHOLUIQ02.zip (000039)12/8/2017 8:56:02 AM - myhost.wordpress (my.host.ip.address)> 550 File not found (000039)12/8/2017 8:56:02 AM - myhost.wordpress (my.host.ip.address)> PASV (000039)12/8/2017 8:56:02 AM - myhost.wordpress (my.host.ip.address)> 227 Entering Passive Mode (ftp.server.ip.address,82,21) (000039)12/8/2017 8:56:03 AM - myhost.wordpress (my.host.ip.address)> disconnected. backwpup: [08-Dec-2017 14:55:57] Connected via explicit SSL-FTP to server: ftp.mydomain.com:21 [08-Dec-2017 14:55:57] FTP client command: USER myhost.wordpress [08-Dec-2017 14:55:57] FTP server response: User myhost.wordpress logged in. [08-Dec-2017 14:55:57] FTP client command: SYST [08-Dec-2017 14:55:57] FTP server reply: UNIX [08-Dec-2017 14:55:57] FTP current folder is: /test1/ [08-Dec-2017 14:55:57] FTP client command: PASV [08-Dec-2017 14:55:57] FTP server reply: Entering passive mode [08-Dec-2017 14:55:57] Starting upload to FTP … [08-Dec-2017 14:55:58] WARNING: ftp_nb_fput(): php_connect_nonb() failed: Operation now in progress (115) [08-Dec-2017 14:55:58] WARNING: ftp_nb_fput(): Entering Passive Mode (ftp.server.ip.address,82,20) [08-Dec-2017 14:55:58] ERROR: Cannot transfer backup to FTP server! ``` Viewing 2 replies - 1 through 2 (of 2 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [8 years, 5 months ago](https://wordpress.org/support/topic/ftp-failure-2/#post-9771480) * Hi [@impressive](https://wordpress.org/support/users/impressive/), BackWPUp currently not support SFTP yet, could you try to backup via FTP? Thanks! * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [8 years, 4 months ago](https://wordpress.org/support/topic/ftp-failure-2/#post-9806699) * [@impressive](https://wordpress.org/support/users/impressive/) * since we haven’t heard back from you, I’m going to mark it as resolved. If you’re still having problems, feel free to let us know ;), * Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating. This would encourage us to develop new free features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/) Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘ftp failure’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) ## Tags * [ftp](https://wordpress.org/support/topic-tag/ftp/) * [SSL](https://wordpress.org/support/topic-tag/ssl/) * [TLS](https://wordpress.org/support/topic-tag/tls/) * 2 replies * 2 participants * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/) * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/ftp-failure-2/#post-9806699) * Status: resolved