FTP Credentials

  • sarah younes

    (@sarah-younes)


    10 years ago

    Dear all;

    I need to update me wordpress to the new version 3.8.2, but when I try to update it asks me about my FTP credentials !!;

    I added the hostname and password and username to the wp-config.php file but when I run the update it gives me an error :
    ” ERROR: There was an error connecting to the server, Please verify the settings are correct.”

    Note that I’m hosting my wordpress on an EC2 windows instance and I tried both the endpoint of the instance and the hostname of the windows 2008 R2 server running on the instance;

    Can you please provide me with what to use as FTP credentials??

    Regards;

    Sarah

Viewing 4 replies - 1 through 4 (of 4 total)
  • esmi

    (@esmi)

    10 years ago

    This need to enter FTP details in controlled by your server’s configuration. some server allow WordPress to access FTP automatically. some don’t. You will need to contact your hosts to obtain a copy of your FTP login details.

    Thread Starter sarah younes

    (@sarah-younes)

    10 years ago

    I’m hosting my wordpress on an EC2 instance and when I contacted the AWS support they told me to use the the endpoint as a hostname or to use the hostname of the windows instance that I’m using to host the wordpress;

    I used both but did not work

    ranbud

    (@ranbud)

    10 years ago

    Same problem, ftp credentials do not work

    Anyone able to figure this out yet?

    esmi

    (@esmi)

    10 years ago

    @ranbud: It is considered impolite to interrupt another poster’s ongoing thread unless you are posting a solution or suggestion. As per the Forum Welcome, please post your own topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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