Support » Plugin: BackWPup - WordPress Backup Plugin » FTP : 530 Maximum number of tries exceeded.

  • Resolved titis14

    (@titis14)


    Hello
    For several weeks I have just realized that one of my sites can no longer send the backups to my FTP. No problem on my side because I have 3 other sites that work with the same FTP and the same user / password.
    When sending it indicates
    Replica FTP server: 331 Password required for xxxxxx.
    I have the impression that he does not have the password outside he is well in the task.
    I deleted the tasks, redid the tasks, deleted and reinstalled the same plugin, tested from another similar browser.
    I don’t know what else to do.
    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support duongcuong96

    (@duongcuong96)

    Hi @titis14
    so on other sites with BackWPUp installed, you can backup successfully to FTP?
    If so, please try to disable other plugins on the site has the issue then try again.

    Hello
    I deactivated all the OK test plugins I reactivated all the OK test plugins again.
    I don’t understand but it’s OK we close.
    Thank you

    Plugin Support duongcuong96

    (@duongcuong96)

    Hi @titis14
    hmm, could you please help me to understand the issue? which plugin did you deactivate so BackWPUp work normally?
    Thank you so much!

    Hello I did the test on the wrong site actually it does not work on the right site even with all extensions disabled.
    29-Dec-2019 15:11:42] Commande client FTP : USER xxx
    [29-Dec-2019 15:11:43] Réplique serveur FTP : 331 Password required for servicebackup.
    [29-Dec-2019 15:11:43] Commande client FTP : PASS *******
    [29-Dec-2019 15:11:44] ERREUR : Réplique serveur FTP : 530 Maximum number of tries exceeded. Please contact the site manager.
    [29-Dec-2019 15:11:44] 2. Tentative d’envoi de la sauvegarde vers un serveur FTP…
    [29-Dec-2019 15:11:44] Connecté au serveur FTP : xxx.fr:21
    [29-Dec-2019 15:11:44] Commande client FTP : USER xxxx
    [29-Dec-2019 15:11:45] Réplique serveur FTP : 331 Password required for servicebackup.
    [29-Dec-2019 15:11:45] Commande client FTP : PASS *******
    [29-Dec-2019 15:11:46] ERREUR : Réplique serveur FTP : 530 Maximum number of tries exceeded. Please contact the site manager.

    [29-Dec-2019 15:11:47] 3. Tentative d’envoi de la sauvegarde vers un serveur FTP…
    [29-Dec-2019 15:11:47] Connecté au serveur FTP : xxx.fr:21
    [29-Dec-2019 15:11:47] Commande client FTP : USER xxxxx
    [29-Dec-2019 15:11:48] Réplique serveur FTP : 331 Password required for servicebackup.
    [29-Dec-2019 15:11:48] Commande client FTP : PASS *******
    [29-Dec-2019 15:11:49] ERREUR : Réplique serveur FTP : 530 Maximum number of tries exceeded. Please contact the site manager.
    [29-Dec-2019 15:11:49] ERREUR : Étape abandonnée : trop de tentatives !
    [29-Dec-2019 15:11:49] ERREUR : La tâche s’est terminée avec des erreurs en 8 secondes. Vous devez corriger les erreurs pour une exécution correcte.

    I tested to another FTP it works.
    I don’t understand why 3 other sites work well towards my personal FTP and not this one.
    In addition the error asks for the FTP password while it is well informed I can not that the problem comes from my FTP server.
    Thank you

    New test I passed in PHP 7.2 but now the task does not start.
    “The” Backup “task started, but no response for 10 seconds. Please check the information.”

    titis14

    (@titis14)

    error suject

    • This reply was modified 1 month ago by titis14. Reason: error
Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.