Support » Plugin: Fast Secure Contact Form » FSCF on subdomain

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  • jockoe

    (@jockoe)

    This is an odd situation I have on a subdomain… I created a second form. I use the tool to send a test email and it sends without a problem, but I still cannot send a test email from form #1.

    jockoe

    (@jockoe)

    I tested by creating a 3rd form. First, I restored the form that won’t send, into form #3. It still wouldn’t send a test email. I then created a small test form and it sent the test email.

    Since this form won’t send from the site where I originally created it, I’ve ruled out a problem with the backup file.

    The form that won’t send has 52 fields. Could the problem be related to its size?

    jockoe

    (@jockoe)

    I got it to send.

    Thinking that the number of fields might be causing my issue (and running out of ideas), I started deleting fields one-by-one, and sending the test mail after each deletion. It sent when I got to 49. (not counting 3 standard fields I have disabled)

    jockoe

    (@jockoe)

    I’ve confirmed that the issue was having 50+ fields by implementing the same “fix” on another site of mine, and receiving the test email.

    Some servers have post max limits setup. If you have trouble, consult your web host tech support to remove the limits.

Viewing 5 replies - 1 through 5 (of 5 total)
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