Support » Plugin: ProfileGrid – User Profiles, Memberships, Groups and Communities » Frustrating plugin, on many counts

  • Logins do not work consistently. Friendships and messaging only worked once. The plugin does not use the usual UI conventions.

    I could not even create a support ticket

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  • Plugin Author metagausseditor


    Hello @suesargis . We are really sorry about any inconvenience you had to face due to our plugin.

    While we try to provide our best quality and constantly improve the product with each iteration of outgoing versions/updates, I understand that there might have been some issues (perhaps due to conflict with the site environment or maybe some other plugin) that cause the normal workflow to be interrupted. But we stand behind our products and take special pride in extending priority support. If you can provide us with a summary of the problems with any relevant details, our team will immediately escalate and help resolve those. Also, if you have paid version of the plugin, you can easily submit us the ticket via our site’s Help and Support section.

    We will be waiting for your response to allow us to assist you.

Viewing 1 replies (of 1 total)
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