frustrating error ?wc-ajax=update_order_review 403 (Forbidden)

  • Resolved oumz99

    (@oumz99)


    1 year, 4 months ago

    I have been stuck for at least 2 days on this error now. But not able to find things that can help me out. Following are the things I have already confirm but to no-avail.

    a. No the checkout page is not cached.
    b. No third party plugins are used, only WP SEO + jetpack
    c. Ajax call returns a -1
    d. The only checkout plugin used is the Stripe plugin.
    e. Cart and regular WC pages work fine.

    recommendation to the developers : Finding any kind of help on WordPress & WooCommerce is increasingly getting difficult.So kindly add some meaningful description for the errors which is easy to debug.

Viewing 1 replies (of 1 total)
  • xue28 (woo-hc)

    (@xue28)

    1 year, 4 months ago

    Hi @oumz99

    Thanks for reaching out!

    Firstly, I apologize for the delayed response.

    I understand how frustrating this can be. I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

Viewing 1 replies (of 1 total)
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