Support » Plugin: Rich Reviews by Starfish » Frustrating

  • I’ve installed Rich Reviews. It doesn’t display reviews. I’ve signed up for support but now site does not recognise me. I’ve sent a couple of emails with no reply, hence this review. Terrible communication $19.99 for 3 months support wasted. If I’ve had no reply I will shortly be raising a dispute with Paypal. It’s a shame with what looks like on the face of it a very nice plugin.

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  • Plugin Contributor Nuanced Media

    (@nuanced-media)

    Ray,

    I wish reiterate our apology for the issue our system had with your support account. As much as we’d like to have a flawless system, unfortunately errors do occur. I entirely understand your frustration, and we apologize. Your payment has been refunded in full.

    Best wishes,
    Charlie Maxwell
    [NM Developer]

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