Title: Frozen
Last modified: July 24, 2018

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# Frozen

 *  Resolved [jefferykeithsmith](https://wordpress.org/support/users/jefferykeithsmith/)
 * (@jefferykeithsmith)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/frozen/)
 * Hi
 * The plugin no longer works and freezes the back end if you try to connect. This
   has happened since the 20th July. I have deacativated and deleted and the re-
   installed. No joy this site freezes, so I have to reboot to get the site to work
   again
 * Can you help please
 * Regards
 * Jeff
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffrozen%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 8 months ago](https://wordpress.org/support/topic/frozen/#post-10765777)
 * [@northernbeacheswebsites](https://wordpress.org/support/users/northernbeacheswebsites/)
   I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean
   well but please _never ask for credentials on these forums._
 * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 * If something was to go wrong, then you the author may well legally become liable
   for damages, which they would not normally have been as their software is provided
   without warranty.
 * **Please be aware that repeatedly asking for credentials will result in us asking
   you to repeatedly stop before escalating up to the plugins team.**

Viewing 1 replies (of 1 total)

The topic ‘Frozen’ is closed to new replies.

 * ![](https://ps.w.org/wp-linkedin-auto-publish/assets/icon.svg?rev=1563043)
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 * 1 reply
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/frozen/#post-10765777)
 * Status: resolved