Title: Frozen will not work
Last modified: August 20, 2016

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# Frozen will not work

 *  [ramon3000](https://wordpress.org/support/users/ramon3000/)
 * (@ramon3000)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/frozen-will-not-work/)
 * I have two sites version 3.4.1 and version 3.5 I installed plugin and activated….
   The icon is frozen at the bottom right corner when you click for it to pop up
   does not pop up…. on thE BACK END under status you see nothing that says active
 * [http://wordpress.org/extend/plugins/wp-live-chat-support/](http://wordpress.org/extend/plugins/wp-live-chat-support/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * (@wp-livechat)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/frozen-will-not-work/#post-3374231)
 * Hi
    This could be due to javascript errors on that page. Please can you send 
   me a link to your website and I’ll be able to debug this issue a lot better.
 * Kind regards
    Nick

Viewing 1 replies (of 1 total)

The topic ‘Frozen will not work’ is closed to new replies.

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 * 1 reply
 * 2 participants
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 * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/frozen-will-not-work/#post-3374231)
 * Status: not resolved