• Resolved fibronic

    (@fibronic)


    Hi guys,

    For one of our websites the frontend doesn’t load at all when using the caching functionality of WP-Optimize. We’ve enabled WordPress debugging by setting the following in wp-config.php:
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false );
    define( ‘WP_DEBUG_LOG’, true );

    However, no error logs are generated when visiting the frontend. When I click Inspect and go to the Network section, all it shows is the root directory and that it’s pending indefinitely. The only thing that seems to load is the favicon, and only for the homepage. On every other page nothing loads. The weird thing is that the favicon doesn’t show that the website is loading either.

    The backend works fine and when signed in, the frontend also functions normally. I assume the frontend works only when signed in because it doesn’t use it’s cache to load the pages.

    Any help will be greatly appreciated!

    Kind regards,

    Frank

Viewing 6 replies - 1 through 6 (of 6 total)
  • @fibronic Could you please try to purge the cache and then try to preload the urls and check if the pages load?

    Thread Starter fibronic

    (@fibronic)

    Hi Harshad,

    Thanks for the reply. We have tried that many times. Also disabling and re-enabling the plugin doesn’t help. Files are being cached because you can see how many files are cached and how large the cache is.

    Kind regards,

    Frank

    @fibronic Have you performed a conflict test yet?

    Try deactivating all plugins except for UpdraftPlus and see if it is resolved.

    If so, reactivate each plugin one at a time until you find the culprit. You can check for the issue between activating each plugin, so you can see which one is causing problems.

    Please let us know your findings.

    Thread Starter fibronic

    (@fibronic)

    Hi Harshad,

    The issue was resolved by uninstalling both Updraftplus and WP-Optimize and reinstalling them. Not sure if the Updraftplus deinstallation and reinstallation had anything to do with it, though.

    Kind regards,

    Frank

    Thread Starter fibronic

    (@fibronic)

    Hi Harshad,

    I have still problems with Wp-optimze, the issue is still going on. Can you please help me again with new solutions.

    Kind regards,

    Fibronic -Yunus

    @fibronic

    Could you send me a copy of your server’s PHP Error log?
    You can find this log through your web hosting control panel (typically cPanel). If you are unsure where to find the PHP Error log, you can ask your hosts to provide it.

Viewing 6 replies - 1 through 6 (of 6 total)
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