Support » Plugin: Awesome Support - WordPress HelpDesk & Support Plugin » Front-end: see assigned tickets to you or the agent name of assigned agent?

  • Resolved 1BJK903

    (@1bjk903)


    Is this possible?

    For example, I am the admin and I assign a certain ticket to person x. The problem: this person can’t see in the front-end, that it’s assigned to him. He must go and check the back-end if it’s assigned to him… how can I make a shortcode or a page that gives me access to all tickets that are assigned to a certain person in the front-end? Am I missing something?

    Or, if this isn’t possible, is it possible to show the agent’s name to which the ticket is assigned, @ front-end in the ticket itself?

    https://wordpress.org/plugins/awesome-support/

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