• Resolved devceer

    (@devceer)


    In my case, when anyone FilUp the registration form and Submit then showing this.

    Registration Problem
    What is the problem? And how can I solv this?

    array (
      'message' => 'অকার্যকর ব্যবহারকারী আইডি।',
      'dump' => 
      array (
        'ID' => NULL,
        'display_name' => ' ',
      ),
      'changes' => 
      array (
        'user_password' => '12345678',
        'first_name' => 'AAAAA',
        'mobile_number' => '+8801234567899',
        'present_address' => 'বর্তমান ঠিকানা (ঐচ্ছিক)',
        'gender' => 
        array (
          0 => 'পুরুষ',
        ),
        'validity_card' => '2017/06/03',
        'birth_date' => '1978/05/11',
        'description' => 'বর্তমান ঠিকানা (ঐচ্ছিক)',
        'role' => '%e0%a6%95%e0%a6%be%e0%a6%b0%e0%a7%8d%e0%a6%a1-%e0%a6%ac%e0%a7%8d%e0%a6%af%e0%a6%be%e0%a6%ac%e0%a6%b9%e0%a6%be%e0%a6%b0%e0%a6%95%e0%a6%be%e0%a6%b0%e0%a7%80',
      ),
    )
Viewing 11 replies - 1 through 11 (of 11 total)
  • I have a similar problem, and can provide more information.

    Summary: New user registration breaks periodically with the error message “Invalid User ID” ID => Null. I can fix the registration problem by changing my site URL (in the WordPress general settings) and then changing it back to what it was before. After this, registration works normally.

    Detailed report:
    I have an Ultimate Member registration form with the following fields:
    Username (allowing any unique input over 11 characters).
    Password
    Name
    City
    I am not requiring an email address, which means ultimate member creates an address such as nobody25@mywebsite.com

    Like the user above, my site is non-english. I’ve been very careful to test the form input using only standard ascii characters, no spaces. I have tried creating a form using only english field labels, and that is subject to the same problem.
    I have tried dozens of combinations of form inputs, with very careful attention to the requirements of each field, but none of that fixes the registration problem. Once registration breaks, there is no input I can enter (on any device) that will allow a new user to register on the front end of my site.

    I have disabled all other plugins, but that did not fix the error.
    I have cloned the site onto a development server, and seen the same error happen there.

    Registration seems to break unpredictably. Once, when registration was working correctly, I tried registering on a number of different devices. After testing and having it work on the first 6 devices, it broke on number 7, after which no new devices nor any of the previous devices were able to register.

    My production site is https and my development site is http.

    Thankfully, I’ve figured out that changing the site URL in my WordPress> Settings> General menu seems to temporarily fix this registration problem.

    My DNS is pointing both WWW and the naked domain (@) to the wordpress directory on the server. When the registration breaks, I open the site settings and add or remove WWW from the beginning of the URL. When I first realized this would fix my problem, I assumed Ultimate Member must require WWW in the URL, because adding them fixed it. Unfortunately, when I tested the site again two days later, registration was broken again even though the site was still on WWW. I removed the WWW from the site URL, and that fixed the problem. I immediately changed it back to WWW and registration was still working.

    Most of the time, I use the W3 Total Cache and iThemesecurity plugins. I realize that those could cause problems with new user registration, so when registration broke, I cleared the page caches from W3 and then disabled the plugin and then used a new virtual machine that had never accessed the site before to test registration, and the problem persisted.

    I have also tried disabling every plugin besides ultimate member, but the problem persists. I have not tried switching to the 2017 theme, but I can say that registration usually works with my current theme.

    My registration is currently working, but has broken 3 times without warning, so I have to test it several times a day. I would love to have a permanent fix for this problem.

    I understand this is a free plugin and that support is provided only when you are available, but I hope that if we work together on a fix for this troubling issue, your paid customers will benefit as well.

    I would be happy to provide more information if that would help fix this issue permanently. I’m willing to provide a json export of my ultimate member settings, or a database dump, or access to my development server.

    • This reply was modified 6 years, 11 months ago by georgeinmexico. Reason: Readability improvement
    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi All,

    Are you using the latest version of UM? Can you please try the pre-release version and see if this resolves the issue?

    https://github.com/ultimatemember/ultimatemember/releases

    Thanks.

    Yes to both: I have been using the latest version of Ultimate Member when having this problem, and I would be delighted to install this pre-release version on my development server.

    I haven’t figured out exactly what triggers the registration bug, but I will perform several actions on the site in hopes that the bug will manifest.

    I’m grateful for your help with this issue, and I have allocated time to providing you with as much testing and feedback as you need to get this bug fixed.

    Thread Starter devceer

    (@devceer)

    I’m also using letest version of UM. But this problems are still have. Also some new problem add, like when any new user registering from admin, the admin made to user.
    It’s very urgent please solve.

    Thread Starter devceer

    (@devceer)

    All problems are solved after apdeting.
    Thanks all.

    Good day

    I am having the same problem months later, has this been addressed and how can I fix it on my site?

    Thanks!

    I turned of the w3 cache plugin, and the problem hasn’t occurred since then.
    If turning off w3 cache fixes it for you, please post here, so that we will have better information about what causes the problem.

    Also, disabling the w3 cache plugin doesn’t immediately solve the problem for me -because the site was still cached on my computer! I had to clear the cache several ways before I saw the form work again. In my case, I changed the URL of my site between www and not www, and that was enough to clear all of the locally saved cache files from my browser. There are other (probably better ways) of clearing the cache.

    If you’re not using a cache plugin, please post that here, because that would be helpful information.

    I am having the same problem now, after I installed ultimate member version 2.0
    the folllowing is a part of the error message
    array (
    ‘message’ => ‘Invalid user ID.’,
    ‘dump’ =>
    array (
    ‘ID’ => 23,
    ‘display_name’ => ‘bibtahmed gagood’,
    ),
    ‘changes’ =>
    array (
    ‘form_id’ => ‘237’,
    ‘custom_fields’ => ‘a:21:{s:10:”user_login”;a:15:{s:5:”title”;s:8:”Username”;s:7:”metakey”;s:10:”user_login”;s:4:”type”;s:4:”text”;s:5:”label”;s:8:”Username”;s:8:”required”;i:1;s:6:”public”;i:1;s:8:”editable”;i:0;s:8:”validate”;s:15:”unique_username”;s:9:”min_chars”;i:3;s:9:”max_chars”;i:24;s:8:”position”;s:1:”1″;s:6:”in_row”;s:9:”_um_row_1″;s:10:”in_sub_row”;s:1:”0″;s:9:”in_column”;s:1:”1″;s:8:”in_group”;s:0:””;}s:10:”user_email”;a:13:{s:5:”title”;s:14:”E-mail Address”;s:7:”metakey”;s:10:”user_email”;s:4:”type”;s:4:”text”;s:5:”label”;s:14:”E-mail Address”;s:8:”required”;i:0;s:6:”public”;i:1;s:8:”editable”;i:1;s:8:”validate”;s:12:”unique_email”;s:8:”position”;s:1:”4″;s:6:”in_row”;s:9:”_um_row_1″;s:10:”in_sub_row”;s:1:”0″;s:9:”in_column”;s:1:”1″;s:8:”in_group”;s:0:””;}s:13:”user_password”;a:16:{s:5:”title”;s:8:”Password”;s:7:”metakey”;s:13:”user_password”;s:4:”type”;s:8:”password”;s:5:”label”;s:8:”Password”;s:8:”required”;i:1;s:6:”public”;i:1;s:8:”editable”;i:1;s:9:”min_chars”;i:8;s:9:”max_chars”;i:30;s:15:”force_good_pass”;i:1;s:18:”force_confirm_pass”;i:1;s:8:”position”;s:1:”5″;s:6:”in_row”;s:9:”_um_row_1″;s:10:”in_sub_row”;s:1:”0″;s:9:”in_column”;s:1:”1″;s:8:”in_group”;s:0:””;}s:10:”first_name”;a:12:{s:5:”title”;s:10:”First Name”;s:7:”metakey”;s:10:”first_name”;s:4:”type”;s:4:”text”;s:5:”label”;s:10:”First Name”;s:8:”required”;i:0;s:6:”public”;i:1;s:8:”editable”;i:1;s:8:”position”;s:1:”2″;s:6:”in_row”;s:9:”_um_row_1″;s:10:”in_sub_row”;s:1:”0″;s:9:”in_column”;s:1:”1″;s:8:”in_group”;s:0:””;}s:9:”last_name”;a:12:{s:5:”title”;s:9:”Last Name”;s:7:”metakey”;s:9:”last_name”;s:4:”type”;s:4:”text”;s:5:”label”;s:9:”Last Name”;s:8:”required”;i:0;s:6:”public”;i:1;s:8:”editable”;i:1;s:8:”position”;s:1:”3″;s:6:”in_row”;s:9:”_um_row_1″;s:10:”in_sub_row”;s:1:”0″;s:9:”in_column”;s:1:”1″;s:8:”in_group”;s:0:””;}s:13:”mobile_number”;a:17:{s:6:”in_row”;s:9:”_um_row_1″;s:10:”in_sub_row”;s:1:”0″;s:9:”in_column”;s:1:”1″;s:4:”type”;s:4:”text”;s:7:”metakey”;s:13:”mobile_number”;s:8:”position”;s:1:”6″;s:5:”title”;s:13:”Mobile Number”;s:10:”visibility”;s:3:”all”;s:5:”label”;s:13:”Mobile Number”;s:11:”placeholder”;s:19:”Enter Mobile number”;s:6:”public”;s:1:”1″;s:8:”validate”;s:12:”phone_number”;s:8:”required”;s:1:”1″;s:8:”editable”;s:1:”1″;s:4:”icon”;s:21:”um-icon-ios-telephone”;s:17:”conditional_value”;s:1:”0″;s:8:”in_group”;s:0:””;}s:10:”birth_date”;a:21:{s:6:”in_row”;s:9:”_um_row_1″;s:10:”in_sub_row”;s:1:”0″;s:9:”in_column”;s:1:”1″;s:4:”type”;s:4:”date”;s:7:”metakey”;s:10:”birth_date”;s:8:”position”;s:1:”7″;s:5:”title”;s:10:”Birth Date”;s:5:”range”;s:5:”years”;s:5:”years”;s:3:”115″;s:7:”years_x”;s:4:”past”;s:10:”visibility”;s:3:”all”;s:5:”label”;s:10:”Birth Date”;s:11:”placeholder”;s:10:”Birth Date”;s:6:”public”;s:1:”1″;s:6:”format”;s:5:”j M Y”;s:13:”pretty_format”;s:1:”1″;s:8:”required”;s:1:”0″;s:8:”editable”;s:1:”1″;s:4:”icon”;s:18:”um-faicon-calendar”;s:17:”conditional_value”;s:1:”0″;s:8:”in_group”;s:0:””;}s:6:”gender”;a:15:{s:6:”in_row”;s:9:”_um_row_1″;s:10:”in_sub_row”;s:1:”0″;s:9:”in_column”;s:1:”1″;s:4:”type”;s:5:”radio”;s:7:”metakey”;s:6:”gender”;s:8:”position”;s:1:”8″;s:5:”title”;s:6:”Gender”;s:7:”options”;a:2:{i:0;s:4:”Male”;i:1;s:6:”Female”;}s:10:”visibility”;s:3:”all”;s:5:”label”;s:6:”Gender”;s:6:”public”;s:1:”1″;s:8:”required”;s:1:”0″;s:8:”editable”;s:1:”1″;s:17:”conditional_value”;s:1:”0″;s:8:”in_group”;s:0:””;}s:7:”country”;a:14:{s:5:”title”;s:7:”Country”;s:7:”metakey”;s:7:”country”;s:4:”type”;s:6:”select”;s:5:”label”;s:7:”Country”;s:11:”placeholder”;s:16:”Choose a Country”;s:8:”required”;i:0;s:6:”public”;i:1;s:8:”editable”;i:1;s:7:”options”;a:247:{s:2:”AF”;s:11:”Afghanistan”;s:2:”AX”;s:14:”Åland Islands”;s:2:”AL”;s:7:”Albania”;s:2:”DZ”;s:7:”Algeria”;s:2:”AS”;s:14:”American Samoa”;s:2:”AD”;s:7:”Andorra”;s:2:”AO”;s:6:”Angola”;s:2:”AI”;s:8:”Anguilla”;s:2:”AQ”;s:10:”Antarctica”;s:2:”AG”;s:19:”Antigua and Barbuda”;s:2:”AR”;s:9:”Argentina”;s:2:”AM”;s:7:”Armenia”;s:2:”AW”;s:5:”Aruba”;s:2:”AU”;s:9:”Australia”;s:2:”AT”;s:7:”Austria”;s:2:”AZ”;s:10:”Azerbaijan”;s:2:”BS”;s:7:”Bahamas”;s:2:”BH”;s:7:”Bahrain”;s:2:”BD”;s:10:”Bangladesh”;s:2:”BB”;s:8:”Barbados”;s:2:”BY”;s:7:”Belarus”;s:2:”BE”;s:7:”Belgium”;s:2:”BZ”;s:6:”Belize”;s:2:”BJ”;s:5:”Benin”;s:2:”BM”;s:7:”Bermuda”;s:2:”BT”;s:6:”Bhutan”;s:2:”BO”;s:31:”Bolivia, Plurinational State of”;s:2:”BA”;s:22:”Bosnia and Herzegovina”;s:2:”BW”;s:8:”Botswana”;s:2:”BV”;s:13:”Bouvet Island”;s:2:”BR”;s:6:”Brazil”;s:2:”IO”;s:30:”British Indian Ocean Territory”;s:2:”BN”;s:17:”Brunei Darussalam”;s:2:”BG”;s:8:”Bulgaria”;s:2:”BF”;s:12:”Burkina Faso”;s:2:”BI”;s:7:”Burundi”;s:2:”KH”;s:8:”Cambodia”;s:2:”CM”;s:8:”Cameroon”;s:2:”CA”;s:6:”Canada”;s:2:”CV”;s:10:”Cape Verde”;s:2:”KY”;s:14:”Cayman Islands”;s:2:”CF”;s:24:”Central African Republic”;s:2:”TD”;s:4:”Chad”;s:2:”CL”;s:5:”Chile”;s:2:”CN”;s:5:”China”;s:2:”CX”;s:16:”Christmas Island”;s:2:”CC”;s:23:”Cocos (Keeling) Islands”;s:2:”CO”;s:8:”Colombia”;s:2:”KM”;s:7:”Comoros”;s:2:”CG”;s:5:”Congo”;s:2:”CD”;s:37:”Congo, the Democratic Republic of the”;s:2:”CK”;s:12:”Cook Islands”;s:2:”CR”;s:10:”Costa Rica”;s:2:”CI”;s:14:”Côte d\’Ivoire”;s:2:”HR”;s:7:”Croatia”;s:2:”CU”;s:4:”Cuba”;s:2:”CY”;s:6:”Cyprus”;s:2:”CZ”;s:14:”Czech Republic”;s:2:”DK”;s:7:”Denmark”;s:2:”DJ”;s:8:”Djibouti”;s:2:”DM”;s:8:”Dominica”;s:2:”DO”;s:18:”Dominican Republic”;s:2:”EC”;s:7:”Ecuador”;s:2:”EG”;s:5:”Egypt”;s:2:”SV”;s:11:”El Salvador”;s:2:”GQ”;s:17:”Equatorial Guinea”;s:2:”ER”;s:7:”Eritrea”;s:2:”EE”;s:7:”Estonia”;s:2:”ET”;s:8:”Ethiopia”;s:2:”FK”;s:27:”Falkland Islands (Malvinas)”;s:2:”FO”;s:13:”Faroe Islands”;s:2:”FJ”;s:4:”Fiji”;s:2:”FI”;s:7:”Finland”;s:2:”FR”;s:6:”France”;s:2:”GF”;s:13:”French Guiana”;s:2:”PF”;s:16:”French Polynesia”;s:2:”TF”;s:27:”French Southern Territories”;s:2:”GA”;s:5:”Gabon”;s:2:”GM”;s:6:”Gambia”;s:2:”GE”;s:7:”Georgia”;s:2:”DE”;s:7:”Germany”;s:2:”GH”;s:5:”Ghana”;s:2:”GI”;s:9:”Gibraltar”;s:2:”GR”;s:6:”Greece”;s:2:”GL”;s:9:”Greenland”;s:2:”GD”;s:7:”Grenada”;s:2:”GP”;s:10:”Guadeloupe”;s:2:”GU”;s:4:”Guam”;s:2:”GT”;s:9:”Guatemala”;s:2:”GG”;s:8:”Guernsey”;s:2:”GN”;s:6:”Guinea”;s:2:”GW”;s:13:”Guinea-Bissau”;s:2:”GY”;s:6:”Guyana”;s:2:”HT”;s:5:”Haiti”;s:2:”HM”;s:33:”Heard Island and McDonald Islands”;s:2:”VA”;s:29:”Holy See (Vatican City State)”;s:2:”HN”;s:8:”Honduras”;s:2:”HK”;s:9:”Hong Kong”;s:2:”HU”;s:7:”Hungary”;s:2:”IS”;s:7:”Iceland”;s:2:”IN”;s:5:”India”;s:2:”ID”;s:9:”Indonesia”;s:2:”IR”;s:25:”Iran, Islamic Republic of”;s:2:”IQ”;s:4:”Iraq”;s:2:”IE”;s:7:”Ireland”;s:2:”IM”;s:11:”Isle of Man”;s:2:”IL”;s:6:”Israel”;s:2:”IT”;s:5:”Italy”;s:2:”JM”;s:7:”Jamaica”;s:2:”JP”;s:5:”Japan”;s:2:”JE”;s:6:”Jersey”;s:2:”JO”;s:6:”Jordan”;s:2:”KZ”;s:10:”Kazakhstan”;s:2:”KE”;s:5:”Kenya”;s:2:”KI”;s:8:”Kiribati”;s:2:”KP”;s:38:”Korea, Democratic People\’s Republic of”;s:2:”KR”;s:18:”Korea, Republic of”;s:2:”KW”;s:6:”Kuwait”;s:2:”KG”;s:10:”Kyrgyzstan”;s:2:”LA”;s:32:”Lao People\’s Democratic Republic”;s:2:”LV”;s:6:”Latvia”;s:2:”LB”;s:7:”Lebanon”;s:2:”LS”;s:7:”Lesotho”;s:2:”LR”;s:7:”Liberia”;s:2:”LY”;s:22:”Libyan Arab Jamahiriya”;s:2:”LI”;s:13:”Liechtenstein”;s:2:”LT”;s:9:”Lithuania”;s:2:”LU”;s:10:”Luxembourg”;s:2:”MO”;s:5:”Macao”;s:2:”MK”;s:42:”Macedonia, the former Yugoslav Republic of”;s:2:”MG”;s:10:”Madagascar”;s:2:”MW”;s:6:”Malawi”;s:2:”MY”;s:8:”Malaysia”;s:2:”MV”;s:8:”Maldives”;s:2:”ML”;s:4:”Mali”;s:2:”MT”;s:5:”Malta”;s:2:”MH”;s:16:”Marshall Islands”;s:2:”MQ”;s:10:”Martinique”;s:2:”MR”;s:10:”Mauritania”;s:2:”MU”;s:9:”Mauritius”;s:2:”YT”;s:7:”Mayotte”;s:2:”MX”;s:6:”Mexico”;s:2:”FM”;s:31:”Micronesia, Federated States of”;s:2:”MD”;s:20:”Moldova, Republic of”;s:2:”MC”;s:6:”Monaco”;s:2:”MN”;s:8:”Mongolia”;s:2:”ME”;s:10:”Montenegro”;s:2:”MS”;s:10:”Montserrat”;s:2:”MA”;s:7:”Morocco”;s:2:”MZ”;s:10:”Mozambique”;s:2:”MM”;s:7:”Myanmar”;s:2:”NA”;s:7:”Namibia”;s:2:”NR”;s:5:”Nauru”;s:2:”NP”;s:5:”Nepal”;s:2:”NL”;s:11:”Netherlands”;s:2:”AN”;s:20:”Netherlands Antilles”;s:2:”NC”;s:13:”New Caledonia”;s:2:”NZ”;s:11:”New Zealand”;s:2:”NI”;s:9:”Nicaragua”;s:2:”NE”;s:5:”Niger”;s:2:”NG”;s:7:”Nigeria”;s:2:”NU”;s:4:”Niue”;s:2:”NF”;s:14:”Norfolk Island”;s:2:”MP”;s:24:”Northern Mariana Islands”;s:2:”NO”;s:6:”Norway”;s:2:”OM”;s:4:”Oman”;s:2:”PK”;s:8:”Pakistan”;s:2:”PW”;s:5:”Palau”;s:2:”PS”;s:9:”Palestine”;s:2:”PA”;s:6:”Panama”;s:2:”PG”;s:16:”Papua New Guinea”;s:2:”PY”;s:8:”Paraguay”;s:2:”PE”;s:4:”Peru”;s:2:”PH”;s:11:”Philippines”;s:2:”PN”;s:8:”Pitcairn”;s:2:”PL”;s:6:”Poland”;s:2:”PT”;s:8:”Portugal”;s:2:”PR”;s:11:”Puerto Rico”;s:2:”QA”;s:5:”Qatar”;s:2:”RE”;s:8:”Réunion”;s:2:”RO”;s:7:”Romania”;s:2:”RU”;s:18:”Russian 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    I need your urgent help

    If you are using the W3cache caching plugin, have you tried disabling it to see if it fixes the problem?
    After I disabled the cache, I had to work really hard to clear my browser caches before it would work again. In my case, I did it by adding or removing “www” from my site URL, which caused my browser to refresh.

    Let me know if this helps.

    Thank you
    it works for me by disabling caching plugin, Another important point i want to declare, after I created ultimate member register form, when i added extra fields to the register form, they are not shown on the form I made many refresh the result is the same, at last I run purge cache , then they appeared immediately

    I have no plugins enabled and still cannot get it to work. This happened after upgrade to 2.0. It is coming from ultimatemember plugin. Put in a ticket at the website, still no response.

    My error:

    array (
      'message' => 'Invalid user ID.',
      'dump' => 
      array (
        'ID' => NULL,
        'display_name' => ' ',
      ),
      'changes' => 
      array (
        'action' => 'register_action',
        'username' => 'fixMe',
        'mail_id' => 'adf@example',
        'firname' => 'John',
        'lasname' => 'Brown',
        'passwrd' => 'pass66%%wor',
      ),
    )
Viewing 11 replies - 1 through 11 (of 11 total)
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