Support » Plugin: Uncanny Toolkit for LearnDash » Front End Login Errors

  • Resolved coingroup

    (@coingroup)


    I’m experiencing login errors with the front end module.

    1. Persistent “Incorrect Username or Password. Try again” message before you can enter your username and password.

    2. There are two forget password links. The first one says “Forget Password?” and the other says “Lost Your Password?” right underneath it.

    I appreciate any assistance that you can provide. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter coingroup

    (@coingroup)

    Plugin Author Uncanny Owl

    (@uncannyowl)

    Hi @coingroup, that definitely seems unusual. The error message doesn’t look like ours and the 2 password links suggest something else is looking for hooking in here; we don’t show 2 messages.

    Can you confirm the specific shortcode you’re using? Is anything else on the page? Does it also happen if you create a new page at a different URL and ONLY add the shortcode?

    Can you also confirm that the URL isn’t on an endpoint (e.g. /my-account/ with WooCommerce) that another plugin might be using, an archive page or anything where another plugin is likely to interfere?

    Thanks

    Thread Starter coingroup

    (@coingroup)

    Hi @uncannyowl! Thank you for your response.

    It was the LoginPress plugin that produced those messages! I did a little more research on your website and learned how some plugins take priority over others. The issue is resolved now! Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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