From Name is ignored

  • Resolved ngranko

    (@ngranko)


    5 years, 10 months ago

    Hi,

    When I try to change the From Name value in the plugin options it is just ignored, and the test emails are sent to me with the “Root User” name (and a valid email). I’ve tried setting it on the settings page, in wp-config or just leave blank – all of those options still lead to it being set to “Root User”.

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  • Plugin Author Slava Abakumov

    (@slaffik)

    5 years, 10 months ago

    Hi,

    The FROM name field is used only when any other code snippet of plugins overwrites the default one generated by WordPress – WordPress.
    So in short, WP Mail SMTP rewrites the FROM name only when it sees that FROM name is WordPress, in all other cases it uses whatever is set. We need to do that to allow form plugins (like WPForms) to be able to set up FROM name value as needed in its Email Notifications.
    So you need to find in your code the place, where Root User is set up and either modify that value or remove that code completely.

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