Title: From ignored Last modified: August 30, 2016 --- # From ignored * Resolved [imoullet](https://wordpress.org/support/users/imoullet/) * (@imoullet) * [10 years, 11 months ago](https://wordpress.org/support/topic/from-ignored/) * Bonjour, * We are running CF7 plugin version 4.2.1 ( but the problem already occured with an older version of the plugin) on a multisite WP installation. * The email From field is correctly filled with the name and address of the sender like * [your-name] <[your-email]> * But the received mail always comes from * wp.unil.ch * wp.unil.ch is the servername where the WP is running. * It seems our settings for any form is ignored . * I installed the same plugin on a single instance of WP and it works fine. Any idea where it could come from ? I do not think it may be related to my host sendmail configuration since I use another WP plugins such as Mail poet for example and the From address is really the one I put in the plugin settings. but not for CF7 . * Thanks for your help * Cordialement, * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [10 years, 11 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268245) * Try deactivating all other plugins and switching to the default theme. * [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 10 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268306) * [@imoullet](https://wordpress.org/support/users/imoullet/), I wrote a blog post on [using your Visitor’s address as your From address](http://www.codingmonkey.ca/contact-form-emails-wont-send-with-my-visitors-email-address/). You might want to give it a read. * The short answer is Gmail does not support this feature – and you are using Gmail. Neither does Yahoo or Hotmail. Mandrill and SendGrid do support it, but only if you use a WordPress SMTP plugin that supports the **Envelope From**, like [Postman SMTP](https://wordpress.org/plugins/postman-smtp/). * Thread Starter [imoullet](https://wordpress.org/support/users/imoullet/) * (@imoullet) * [10 years, 10 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268312) * [@jason](https://wordpress.org/support/users/jason/), Thanks for your info but in my case the message is sent anyway. It is just that the from address is substituted by the servername where wordpress is running. I also tried to use another address with the same domain as our wordpress site ie for example @unil.ch and the same occurs.. Dommage ! Best regards * Thread Starter [imoullet](https://wordpress.org/support/users/imoullet/) * (@imoullet) * [10 years, 10 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268313) * For info I deactivated all the plugins and whatever theme I use , I have the same problem… * [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 10 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268321) * You originally said * > It seems our settings for any form is ignored * This is the part of my blog post that applies to you * > There is one small but. Gmail, Hotmail and Yahoo **do NOT allow a different > Message From and they will overrule Postman’s change**. Other services, like > Mandrill, allow it. YMMV. * Again, Gmail does not support this feature – and you are using Gmail. * > I do not think it may be related to my host sendmail configuration since I > use another WP plugins such as Mail poet for example and the From address is > really the one I put in the plugin settings * Not if the From address is a Gmail address. * Thread Starter [imoullet](https://wordpress.org/support/users/imoullet/) * (@imoullet) * [10 years, 10 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268385) * gmail address work perfectly on other CF7 forms on other site ( not multisite). Moreover if I change the from address to a non gmail one the same problem occurs. So unfortunately, I have to look forwards for the source of this problem. Anyone any other idea ?? * Thanks. * [Fichtenelch](https://wordpress.org/support/users/fichtenelch/) * (@fichtenelch) * [10 years, 10 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268463) * I had the same problem and followed Takayuki Miyoshi’s advice by deactivating one PlugIn after another. My initial assumption was confirmed as soon as I took** BuddyPress** out of the game. Contact Form 7 accepted again every entry in the“ from”-field on the Email-tab. Unfortunately, both BuddyPress and Contact Form 7 are ‘mission critical’ extensions for my WP installation so I’m a bit worried. Maybe I open a ticket on the BuddyPress forum. * [Fichtenelch](https://wordpress.org/support/users/fichtenelch/) * (@fichtenelch) * [10 years, 10 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268468) * Seems like I found a **solution**: please see [this page](https://plugins.trac.wordpress.org/browser/buddypress/tags/1.5.6/bp-core/bp-core-filters.php#L52). * Comment the **bp_core_email_from_name_filter()** function out and you’re good to go. * [jen697](https://wordpress.org/support/users/jen697/) * (@jen697) * [10 years, 10 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268471) * To anyone else having the issue, make sure your from address is set to an email address that actually exists. * I had mine set to [contact-form@mydomain.com](https://wordpress.org/support/topic/from-ignored/contact-form@mydomain.com?output_format=md) just so I could distinguish it from other emails coming in. However, I didn’t actually set up that email address in my hosting account because I didn’t plan on receiving email at that address. * When I changed the from email to an address I had already set up and that my host recognized (contact@mydomain.com) then it worked properly! * Thread Starter [imoullet](https://wordpress.org/support/users/imoullet/) * (@imoullet) * [10 years, 8 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268519) * I still did not find any solution for my probleme. My from name is systematiccaly replaced by the servername. Any one, any idea ? * Thanks for your help.. * Thread Starter [imoullet](https://wordpress.org/support/users/imoullet/) * (@imoullet) * [10 years, 8 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268520) * I finally found out that the from name was rewritten by cets_new_blog_default plugin.. For a strange reason it appears only in cf7 , not for MaiPOet for exampe. Probably different coding in the plugin .. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘From ignored’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 11 replies * 5 participants * Last reply from: [imoullet](https://wordpress.org/support/users/imoullet/) * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/from-ignored/#post-6268520) * Status: resolved