from happy to VERY disappointed

  • jongveronique

    (@jongveronique)


    1 month, 2 weeks ago

    I used to be very happy with the plugin. It did exactly what it needed to do, even if setup was a bit of a challenge.
    Now it broke one of my sites 3 weeks in a row. First an empty wp-config file, then an error in the .htaccess (with 2 sites) and this week only the homepage of the site was live and all others were nowhere to be found (404). I deactivated this plugin and all of a sudden the pages had returned.
    I am afraid I’ll have to look for another security app.

Viewing 1 replies (of 1 total)
  • Gioxx

    (@gioxx)

    1 month, 1 week ago

    I’m adding to the thread because, in looking for the cause of this problem that also happens on my blog, I noticed that there are at least a couple of discussions about it.

    This is the third week in a row that I have been forced to use the backup (fortunately always available) files to retrieve htaccess and wp-config, which turn out to be completely empty, effectively rendering the website unusable (were it not for Cloudflare’s cached pages, which at least do not present me with 404s). There is no shortage of disk space (so what is reported in this thread cannot happen: https://wordpress.org/support/topic/fatal-error-empty-wp-config-php-and-htaccess-files-when-disk-is-full/).

    This problem is relatively new, I have been using the plugin for several years and this had never happened in the past. Is there a possible explanation or do we have to give up the option that goes to independently update those two files?

    Thanks!

Viewing 1 replies (of 1 total)

You must be logged in to reply to this review.