Support » Plugin: WooCommerce Improved External Products » From FREE to PAID on latest update

  • On this latest update, you now want me to pay to open up a new tab? You either have a paid product at the start, or a free product at the start, you can’t turn off the main feature half way through and say to people you’ll now have to pay for the privilege.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @jprummer, Have you considered updating your readme to reflect the plugin that is distributed on WordPress.org? It would appear that the only information advertised is that relating to the Pro version.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Plugin Author Jeremiah

    (@jprummer)

    I am so sorry for the confusion here, but unless I made a mistake, this is exactly the same functionality that has always been here… @andrewnevins, you are correct, the readme could be more clear so I’ll adjust that.

    @fromenglandwithlove, can you please send me a screenshot of what you are referring to? There are no other reports of this. Also I see you sent an email to my help forum (support@wpovernight.com) but used a fake email address. If you use a real one a I can offer you better support…

    There are currently two settings for the free version and greyed out options showing what you would get with the pro.

    The first setting allows you to enable/disable opening in new tab, the only feature that has ever been available prior to the last release.

    The second feature is a new feature that allows you to customize the external button tab.

    In the next release we are adding a powerful new feature.

    The full functionality you had access to before is still there plus a new feature. If anything has changed it’s probably a bug and if you work with me I will help you fix it.

    As for why we charge for those additional features, it’s because they are very support intensive. To give you an idea, last week I sold three copies. All three required custom help.

    Plugin Author Jeremiah

    (@jprummer)

    Also, 1.2.2 had a few minor bugs so I wouldn’t recommend using it long term. 🙂

    When I updated, in the settings, the “new tab option” was completely greyed out when I checked

    Also, on the 1.4 update I did see the message: “The plugin woocommerce-improved-external-products/improved_external_prod.php has been deactivated due to an error: Plugin file does not exist” , so perhaps this had something to do with it?

    I see that on the update 1.4.1 the new tab option is available again. Whatever happened (error or backtrack) it seems to be ok now. Thanks.

    Plugin Author Jeremiah

    (@jprummer)

    Hey! Just wanted to follow up on this. I’m not seeing any new email in our ticketing system or any response here. I understand your frustration and would love your feedback in making improvements. If I don’t hear anything by tomorrow I will proceed in doing my best to improve the situation without your feedback. 🙂

    Plugin Author Jeremiah

    (@jprummer)

    Hey man! Sorry I somehow missed your message, but glad to hear it’s fixed. 🙂

    I ended up being too busy to make the changes last weekend, but updates to the readme will be coming soon. If you don’t mind I would love if you could update the review as well. 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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