Support » Plugin: eShop » 'From Email' is not working

  • Resolved zefrv

    (@zefrv)


    Greetings!

    I have been liking eShop but one issue that I have encountered so far is the ‘From Email’ from auto generated emails (upon purchase). Please correct me if I’m wrong, is this where I am supposed to place the ‘From Email’ address that would show in my customers’ emails? (Please refer to image)

    http://www.philippineswithlove.com/wp-content/uploads/2012/10/SS579.png

    If this is where it’s supposed to, I’ve placed an email address there but when we tested an order, the ‘From Email Address’ showed @box303.host something.

    How can this be corrected?

    Thanks in advance for your assistance!

    http://wordpress.org/extend/plugins/eshop/

Viewing 8 replies - 1 through 8 (of 8 total)
  • esmi

    (@esmi)

    Forum Moderator

    The email address should be in the upper field – eShop From address

    Hi Esmi!

    Thank you for your prompt reply! I actually placed our business email add on that field but the email that was showing on our test purchase came from “@box303.host”. I tested it again before I sent you this email and still got the same thing. It didn’t show the email address (our business add) that I saved on the upper field of eShop From address.

    Is there any way to fix this?

    Thanks in advance!

    esmi

    (@esmi)

    Forum Moderator

    Is the site installed on the box303.host domain?

    Yes, it is. Is this what’s causing the issue? I really don’t know how to change the eShop From address.

    Plugin Author elfin

    (@elfin)

    send a password reminder to yourself from your WordPress install – does it show correctly there?

    The email came from this same add: @box303.host

    Do you have any suggestions on how to make our business email show up correctly to our customers via eShop?

    Thank you for your help!

    Plugin Author elfin

    (@elfin)

    you need it to correctly show for WordPress as well, I’d suggest speaking to your web hosts first.

    Thanks, I have fixed the issue.

Viewing 8 replies - 1 through 8 (of 8 total)
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