Title: FreshMail v2.0 Error
Last modified: August 30, 2016

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# FreshMail v2.0 Error

 *  Resolved [lgustaw](https://wordpress.org/support/users/lgustaw/)
 * (@lgustaw)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/freshmail-v20-error/)
 * **1.** What changes are in new version 2.0?
    On the “Changelog” there is no information
   about version 2.0.
 * **2.** After the update in menu “FreshMail – Connect” after entering API key 
   and secret API and save the changes is displayed: **“Invalid json response!”**
   
   I enter the correct data [http://freshmail.com/help-and-knowledge/help/account-settings/what-is-an-api-key-and-where-can-you-find-it/](http://freshmail.com/help-and-knowledge/help/account-settings/what-is-an-api-key-and-where-can-you-find-it/)-
   It does not help to remove and reinstall the plugin. -The removal of the plugin
   does not remove the tables and options plugin.
 * **3.** If I turn off the plugin “WooCommerce Freshmail” (Created by [http://www.wpdesk.pl/sklep/freshmail-woocommerce/](http://www.wpdesk.pl/sklep/freshmail-woocommerce/))
   and save API & secret API is displayed error: **“Connection error – curl error
   message: SSL certificate problem: self signed certificate in certificate chain(
   60)!”**
    -If I disable all plugins also displays the same error.
 * [https://wordpress.org/plugins/freshmail-newsletter/](https://wordpress.org/plugins/freshmail-newsletter/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Borbis Media](https://wordpress.org/support/users/borbismedia/)
 * (@borbismedia)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/freshmail-v20-error/#post-6240137)
 * Hi lgustaw,
 * ad. 1
    Did you check CHANGELOG.md file?
 * ad. 2
    We have checked our keys after updating the plugin and everything was 
   OK. Did you get any other error message before the Invalid JSON response? After
   API update you should get more descriptive errors.
 * ad. 3
    Probably on your server certificates package is outdated. You should ask
   your admin to update ca-certifcates.
 * Woocommerce Freshmail includes “hacked” rest api with switched off curl SSL validation
   and that’s why it works when their rest_api is loaded.
 *  Plugin Author [Borbis Media](https://wordpress.org/support/users/borbismedia/)
 * (@borbismedia)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/freshmail-v20-error/#post-6240150)
 * What’s more WP Desk uses old rest api (I saw that they did the last update of
   their plugin in December), that’s why you get old error message (Invalid JSON
   response).
 * I recommend switching off their plugin, in Freshmail for WordPress 2.0 is new
   integration with Woocommerce (see Checkboxes in plugin menu).
 *  Plugin Author [FreshMail.com](https://wordpress.org/support/users/freshmailcom/)
 * (@freshmailcom)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/freshmail-v20-error/#post-6240231)
 * We have updated the [Changelog](https://wordpress.org/plugins/freshmail-newsletter/changelog/).
 *  Thread Starter [lgustaw](https://wordpress.org/support/users/lgustaw/)
 * (@lgustaw)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/freshmail-v20-error/#post-6240291)
 * Ad.1.
    Thank you for the update tab “Changelog”
 * Ad.2.
    OK. The problem with the “Connection error – curl error message” has been
   solved by the administrator hosting and turn off the plugin “WooCommerce Freshmail”
 * Thx.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘FreshMail v2.0 Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/freshmail-newsletter_b4cc13.svg)
 * [FreshMail For Wordpress](https://wordpress.org/plugins/freshmail-newsletter/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/freshmail-newsletter/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/freshmail-newsletter/)
 * [Active Topics](https://wordpress.org/support/plugin/freshmail-newsletter/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/freshmail-newsletter/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/freshmail-newsletter/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [lgustaw](https://wordpress.org/support/users/lgustaw/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/freshmail-v20-error/#post-6240291)
 * Status: resolved