Support » Networking WordPress » Fresh Multisite Install – Sites not Counted in "Right Now" Dashboard

  • Resolved Dee S

    (@ezinsider)


    Hi Everyone,

    I’ve been around the houses on this one and checked a few similar posts in the forum without getting a resolution. I have a fresh install of Multisite as follows:

    – Network Type: Sub-directories.
    – Plugins installed: Jetpack, WP Complete backup – Both disabled.
    – Both WP Config and .htaccess have the entries as specified on the network setup instructions.

    I have one root site http://www.harrowdirect.co.uk and have created a new site http://www.harrowdirect.co.uk/explore/.

    The “Right Now” dashboard widget says “You have 1 site and 1 user”. It should read “You have 2 sites and 1 user” because both sites were created by admin and are visible on the Sites dashboard – both at Super Admin and Site levels.

    I repeated the install from scratch a few times yesterday with the same results – the righ now widget not counting any new sites.

    Furthermore, on selecting Update Network in Network Admin, I get the message “Warning! Problem updating http://www.harrowdirect.co.uk/explore. Your server may not be able to connect to sites running on it. Error message: couldn’t connect to host”.

    Presumably, this is also a symptom of the main issue as this is a completely fresh install of WP, hence including both in the same post.

    Last few lines from my server error log say:

    [Mon Oct 01 10:56:29 2012] [error] [client 79.170.44.5] Use of uninitialized value $config{“subdomain”} in substitution iterator at setup_script.cgi line 120, <IFILE> line 51.
    [Mon Oct 01 10:56:29 2012] [error] [client 79.170.44.5] Use of uninitialized value $config{“subdomain”} in substitution iterator at setup_script.cgi line 120, <IFILE> line 59.
    [Mon Oct 01 11:27:59 2012] [error] [client 212.98.166.62] File does not exist: /home/sites/harrowdirect.co.uk/public_html/robots.txt
    [Mon Oct 01 11:27:59 2012] [error] [client 212.98.166.62] File does not exist: /home/sites/harrowdirect.co.uk/public_html/robots.txt, referer: http://harrowdirect.co.uk/robots.txt

    I created a default robots.txt file as per the last error, but have no idea what the first three mean. Note that the first three errors appear each time I do a fresh install of Multisite.

    Oh, and Multisite was working perfectly on this domain until recently when I decided to rebuild the environment from scratch in preparation for go-live.

    Any suggestions much appreciated, as I’ve exhausted the extent of my knowledge here!

    Dee

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  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Halfelf Rogue & Plugin Review Team Rep

    FWIW, the sites count is cached. It’ll be better on 3.5 (or at least it has been for me).

    setup_script.cgi isn’t a part of WP, however, and that one has me stumped.

    Thanks Mika – I found out about the caching the next day when my site count was fine – what a relief.

    As far as the setup_script.cgi goes, I think this must then be down to the auto-install script through my hosting provider’s control panel.

    Doesn’t seem to have affected any of the functionality, so we’re good to go 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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