• Resolved bugscout

    (@bugscout)


    I installed it yesterday and see no count.

    1) i enabled count admin – no result

    2) i disabled cache – no result

    3) i read about rest-api – and plugins that might be problematic
    i found something about wordfence and disabled it – no result
    i found “define(‘WP_REST_API_DISABLED’, false);” for wp-config – no result
    /wp-json/wp/v2/users – shows a result – so rest-api is working

    4) i lock into the source code and did not find the tracking snippet
    only 3 times “analytics” – 1 x css and 2x “menue-item”
    any hints i can look for

    Regards bugscout

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ben Sibley

    (@bensibley)

    Hi there,

    Thanks for getting in touch. I’m sorry to hear about this error.

    I just visited the site and I see the tracking script firing successfully now. Do you see my page views in your analytics?

    Thread Starter bugscout

    (@bugscout)

    Hi Ben,
    I played arround with my Wordfence settings and then suddenly it worked

    Regards Walter 🙂

    Plugin Author Ben Sibley

    (@bensibley)

    Great, I’m glad to hear that! Do you know which setting it might have been in particular?

Viewing 3 replies - 1 through 3 (of 3 total)

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