• Hello

    We have a number of client whose website would be based on WordPress under shared server. And we have received several feedbacks where they’re getting 508 error upon amending or access the site.

    One of the most common case would be POST action to the wp-admin/admin-ajax.php as per the access log:-

    
    162.158.6.200 - - [11/Feb/2019:16:30:41 +0800] "POST /wp-admin/admin-ajax.php HTTP/1.1" 508 224 "https://xxxxxxx/wp-admin/upload.php" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36"
    
    Note: Domain redacted for security purposes. 
    

    We aware that it could be the API hogging the resources, and we have installed the Heartbeat control plugin, where it does not provide any significant improvement. Thus, we would like to know if there is anyway to mitigate the resources from hogging or any tweaks to be made.

    Kylo

    • This topic was modified 5 years, 2 months ago by Jan Dembowski.
    • This topic was modified 5 years, 2 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not a Requests and Feedback topic
Viewing 2 replies - 1 through 2 (of 2 total)
  • Albert w

    (@captainmarvel)

    Hi Kylo,

    Have you tried to check your control panel and see if the hosting account’s resource limits?

    Thread Starter kyloran

    (@kyloran)

    Hello CaptainMarvel

    The spec of the hosting would be:-

    1024KB IO
    20 Entry process
    1G Physical memory

    However, from the control panel resources usage by yesterday in term of minutes, there is no sign of resources limit hit where there are spikes on the resources instead with faults.

    I’d like know what are the best ways to optimise WordPress to work smoothly under shared server?

    Kylo

Viewing 2 replies - 1 through 2 (of 2 total)
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