Title: Freemius SDK sync error
Last modified: May 9, 2026

---

# Freemius SDK sync error

 *  [bestwin](https://wordpress.org/support/users/bestwin/)
 * (@bestwin)
 * [1 week, 1 day ago](https://wordpress.org/support/topic/freemius-sdk-sync-error/)
 * I am experiencing a Freemius SDK sync error. Even after a clean reinstall and
   clicking ‘Skip’ on the opt-in screen, the error message ‘An error occurred while
   activating freemius’ reappears in my dashboard. I am using Redis Object Cache,
   and it seems the Freemius state is not persisting or is being corrupted in the
   wp_options table.
    -  This topic was modified 1 week, 1 day ago by [bestwin](https://wordpress.org/support/users/bestwin/).

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffreemius-sdk-sync-error%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/shortcodes-ultimate/assets/icon-256x256.gif?rev=2547563)
 * [WP Shortcodes Plugin — Shortcodes Ultimate](https://wordpress.org/plugins/shortcodes-ultimate/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shortcodes-ultimate/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/shortcodes-ultimate/)
 * [Active Topics](https://wordpress.org/support/plugin/shortcodes-ultimate/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shortcodes-ultimate/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/shortcodes-ultimate/reviews/)

## Tags

 * [freemius](https://wordpress.org/support/topic-tag/freemius/)

 * 0 replies
 * 1 participant
 * Last reply from: [bestwin](https://wordpress.org/support/users/bestwin/)
 * Last activity: [1 week, 1 day ago](https://wordpress.org/support/topic/freemius-sdk-sync-error/)
 * Status: not resolved