Title: free version doesnt work?
Last modified: March 14, 2019

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# free version doesnt work?

 *  Resolved [koullis](https://wordpress.org/support/users/koullis/)
 * (@koullis)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/free-version-doesnt-work-8/)
 * hello
 * just found this plugin and wanted to try it but unless im doing something wrong
   it doesnt work. I have added keys for all products and tried to make a manual
   test order with a completed status. and nothing happened. didnt receive any email
   with key. in email shows the table product/serial key but both are empty. when
   i make a manual order it shows “No Serial enabled products” but all products 
   have “tick” in serial number box. also in you site shows “delivery settings” 
   with different options than the actual free version
 * Does this plugin works only on pro version?
 * regards

Viewing 1 replies (of 1 total)

 *  [Golam Kibria](https://wordpress.org/support/users/gkibria69/)
 * (@gkibria69)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/free-version-doesnt-work-8/#post-11318153)
 * Dear [@koullis](https://wordpress.org/support/users/koullis/) sorry to hear that
   you have experienced those troubles with our plugin. The free version works fine
   but has limited functionality compared to the premium one. I am also sorry to
   inform you that we have rewritten the plugin and dropped some options. Our documentation
   section did not illustrate the current options properly.
 * I have found that you have received an email after the order was complete but
   there were no serial numbers. I have tried with a test order and received an 
   email with [complete information](http://prntscr.com/myc5j9). Can you please 
   share some more information about your problems? BTW a new update will be released
   shortly. Try with the updated plugin. Thank you.

Viewing 1 replies (of 1 total)

The topic ‘free version doesnt work?’ is closed to new replies.

 * ![](https://ps.w.org/wc-serial-numbers/assets/icon-256x256.png?rev=3135444)
 * [Serial Numbers - Ultimate License Manager for Selling, Licensing & Securely Delivering Digital Content with WooCommerce](https://wordpress.org/plugins/wc-serial-numbers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wc-serial-numbers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wc-serial-numbers/)
 * [Active Topics](https://wordpress.org/support/plugin/wc-serial-numbers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wc-serial-numbers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wc-serial-numbers/reviews/)

## Tags

 * [WooCommerce Serial Numbers](https://wordpress.org/support/topic-tag/woocommerce-serial-numbers/)

 * 1 reply
 * 2 participants
 * Last reply from: [Golam Kibria](https://wordpress.org/support/users/gkibria69/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/free-version-doesnt-work-8/#post-11318153)
 * Status: resolved