Free version doesn’t work

  • dnaylor

    (@dnaylor)


    1 month, 2 weeks ago

    I start creating folders and they do not show anywhere in interface. On macbook browsing chrome. Keeps displaying:

    Add your first folder
    You don’t have any folder. Add folder to easily manage your files.

    But I have apparently created several folders because if I try a same name, it says it exists. WHERE does it exist?

    Worthless.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    1 month, 2 weeks ago

    Hi @dnaylor ,

    Thanks for coming and sorry about the issue.

    Please note that this is not a general plugin’s issue at all.

    So, there must be a plugin conflict or cache or theme causing the issue, but do not worry much, I can assure you that our technical team can help you teamview to check and fix this issue, please reach the technical unit here using the live chat option for faster support:

    ninjateam.org/support

    Regards.

    Thread Starter dnaylor

    (@dnaylor)

    1 month, 2 weeks ago

    Thanks @ninjateamwp, I do appreciate the quick response. I had already moved on to a different plugin “Folders by Premio” that just worked out of the box. The site I’m working on is very minimalistic, with only a handful of extremely popular plugins installed and activated. It’s unfortunate that Filebird didn’t also simply work. I’m not sure who has time to debug plugins when they don’t work, unfortunately it is not me in this case. I’m not going to spend time turning things on and off to get this to work when a simple alternative installed and worked immediately.

Viewing 2 replies - 1 through 2 (of 2 total)
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