Support » Plugin: Smash Balloon Social Post Feed » Free version Doesn’t Show photos!!

  • Put this info somewhere where people can see it before getting into the trouble of installing and setting up.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author smashballoon

    (@smashballoon)

    Hi @lialialit,

    I really apologize for any inconvenience here. We try to make it clear in the plugin description that the Pro version is required to display photos and videos (right after the initial “Features” section) but understand that this could be more obvious. We’ll see if we can make this point more clear to users prior to installing.

    Due to the amount of time required to support and maintain a plugin based on the ever-changing Facebook platform we have to offer a Pro version and reserve some features for that, otherwise we unfortunately wouldn’t be able to dedicate the time and effort required to supporting and keeping this free plugin up to date.

    I apologize again for any inconvenience, just let me know if you have any other feedback at all!

    John

    Plugin Author smashballoon

    (@smashballoon)

    Hi @lialialit – just an update to let you know that we’ve now added this information to the first section of the plugin description so that it’s very obvious to new users (screenshot). Thanks again for bringing this to our attention, we really appreciate your feedback.

    If you have any other feedback or issues at all in future then just let me know, and I hope you’re having a good week!

    John

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this review.