Hi @kyleteeter,
Please send the debug information from the page: Google Reviews / Settings / Advance’s tab to support[at]richplugins.com
Thanks!
Hi @kyleteeter,
In the latest version 2.0.5, this issue has been fixed, please update the plugin, delete your previously created widget(s), make new widget and connect your Google place again. Let me know if anything goes wrong.
Thanks!
Hey @richplugins,
I’m still having the same issue after a ran the update and created new widgets.
Here I made a screencast of what I am seeing.
Thanks,
Kyle
Hi @kyleteeter,
Could you send the debug information from the page: Google Reviews / Settings / Advance’s tab to support[at]richplugins.com again? We need to look at the refreshed information that understand what’s wrong.
Thanks!
Hi, i still facing this issue on my website and i have updated to newest version 2.0.7. How to resolve it?
Hi Moderators,
Please delete the recent message of @kyleteeter, there’s a private information of the plugin which we expected to received by email.
Hi @kyleteeter,
I’m sorry for the late reply, we didn’t receive a messages about your answer and saw it only today. So, please make the following steps:
1. Make sure that you’re using the latest version 2.0.7
2. If, it’s not the latest, update the plugin
3. Go to the page Google Reviews / Settings / Advance and click ‘Install from scratch‘
4. Then, create new widget and connect your Google reviews again.
Please let me know how it goes.
Hi @semigataweb,
Please send the debug information from the page: Google Reviews / Settings / Advance’s tab to support[at]richplugins.com, please not put it here.
Thanks!