Support » Plugin: MailPoet - emails and newsletters in WordPress » Free upgrade to premium offer

  • Resolved PedroDK


    In the WordPress dashboard there’s button saying “Get Premium for free”.
    I’m then re-directed to our account on Mailpoet where there for some strange reason are two active subscriptions.
    In the options in WP it says that the license is not valid for the Premium version.
    HOw do we get your offer about a free version of the MailPoet Premium with sending, all for free up to 1,000 subscribers.
    And why do we have two subscriptions?
    Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor MailPoet


    @pedrodk please use this form for questions related to your account please:

    We can’t trace user account on the public forums, and it’s not a private channel either.


    I have the same problem.

    I have also the same problem.

    I also dare not deactivate the “free” plugin and activate the premium plugin, because then I may have lost all my subscribers and (draft) emails. Or possible can not longer use them in the Premium version?

    I also don’t understand the difference between the free account and the premium account. Free account is free up to 2000 subscribers and premium up to 1000? In addition, I already sending my mails via the Mailpoet server. So in what way am I better off taking the premium account?

    Plugin Author MailPoet


    Hi all,

    For any account related queries please contact sales(at)


Viewing 4 replies - 1 through 4 (of 4 total)
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