Support » Plugin: WP Offload SES Lite » Free Support Expectations and Response Times

  • Plugin Author Delicious Brains Inc.

    (@deliciousbrains)


    We rarely provide support on this forum. The exception is after a major release, we keep an eye on this forum to spot any problems caused by the release.

    The primary purpose of this forum is for people in the WordPress community who are having trouble with WP SES to help each other. Response time can range from a few days to a few weeks and will likely be from a non-developer. We jump in now and then when the description sounds suspiciously like a bug. Most issues are caused by plugin conflicts and specific server configurations. We will not be digging into those here.

    If you want a timely response via email from a developer who works on this plugin, upgrade to WP Offload SES and send us an email.

    If you’re certain you’ve found a bug, please report it in the support forum or send us an email.

    You may also find our documentation helpful.

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