• Resolved Alex H.


    Hi there,

    I just installed this plugin and I’m having trouble with the “Free Shipping” option.

    My goal is to offer tiered shipping rates based on the cart value, and once the total reaches a certain dollar value (e.g. $99), the customer is granted free shipping. The tiers that I’m hoping to setup are as follows:

    < $30 order — $10 shipping
    $31-$60 order — $12 shipping
    $61-$98 order — $15 shipping
    $99 + order — free shipping

    It seem to have the tiered shipping rates setup and working, but when the dollar value of the cart reaches $99, it prompts a message saying there are no shipping rates available.

    Here are some screenshots:

    Cart message

    I am hoping someone can take a look at this and let me know what the issue could be.


    The page I need help with: [log in to see the link]

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Viewing 4 replies - 1 through 4 (of 4 total)
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