Support » Plugin: WooCommerce Advanced Free Shipping » Free shipping is not working for Guests

  • Resolved tech_mind

    (@tech_mind)


    Hi,

    Thanks for this great plugin. I have installed this plugin into my wordpress. I have successfully created the free shipping for shop manager and customer roles but i when i am trying to setup free shipping method for guest user it is not working.Please help me to resolve this problem.

    Thanks in Advance,

    tech_mind

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Jeroen Sormani

    (@sormano)

    Hi,

    What did you try to setup? Could you maybe post a screenshot?
    Could you also elaborate what isn’t working for you? Is it not showing when expecting or showing when not expected?

    Cheers,
    Jeroen

    Hi,

    Thanks for reply.
    i want to setup the shipping cost according to user roles and subtotal. i am applying it on shop manager and normal customer roles and for guest user. For shop manager and customer role it is working fine. but it is not working for the guest user.
    Here i am attaching the screenshot
    shipping settings

    guest user setting

    Thanks,
    tech_mind

    Hi,

    I also setup the shipping zone with flat rate shipping.Please check this screenshot too.
    shipping zone setting

    Thanks,
    tech_mind

    Plugin Author Jeroen Sormani

    (@sormano)

    Hi,

    I noticed that your shipping rate with the ‘Guest’ condition also have a ‘subtotal’ condition in there.

    With that you’re using the ‘equal to’ operator – which is unlikely what you meant there (chances of the order being exactly 20 is probably low).

    I think that is the conflict causing it to not show.

    Let me know!
    Jeroen

    Hi,

    I have applied greater than equal to condition now.
    But it is still not working. Please help me to resolve..

    Thanks,
    tech_mind

    Hi,

    If you want to check from admin, i can provide you my admin details.

    Thanks,
    tech_mind

    Plugin Author Jeroen Sormani

    (@sormano)

    Hi,

    Thanks, that won’t be needed 🙂

    I’ve successfully replicated this and found the cause.

    Could you help me test this by downloading the latest version of the plugin here; https://github.com/JeroenSormani/WooCommerce-Advanced-Free-Shipping/
    (delete the current version from your site and then install that one)

    Let me know how that goes!

    Have a great weekend!
    Jeroen Sormani

    Hi,

    i have applied some solution there and set the shipping for guest user with “not equal to ” condition and it is working fine now.
    Please check the screenshot What i have done there.
    shipping settings for guest

    Thanks

    tech_mind

    Sorry long link pasted. here you can check:
    shipping method setting

    Plugin Author Jeroen Sormani

    (@sormano)

    That also works.

Viewing 10 replies - 1 through 10 (of 10 total)
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