Support » Plugin: Australia Post WooCommerce Extension » Free Shipping ignored on Variable Products

  • Resolved twinstar1

    (@twinstar1)


    Hi all,

    I have encountered a really frustrating issue which I cannot seem to resolve and it appears to be the way the Australia Post plugin is working with the ‘Free Shipping’ plugin and ‘Variable Products’

    Because I offer Free Shipping to Metro areas, when the cart is over $500, all that displays in the Cart is the Free Shipping. However, this only seems to work for ‘Simple Products’. Any ‘Variable Product’ I have set up, does display as Free Shipping, but also displays the other shipping costs. I don’t want them displayed.

    In situations where I offer Free Shipping, if a customer spends less than my $500 threshold, the system reverts to the Woo Commerce ‘Australia Post’ Plugin. Again, if they spend over $500 a ‘Simple Product’ presents correctly with just ‘Free Shipping’, but if I use a ‘Variable Product’ I get ‘Free Shipping’ and the Australia Post options.
    For example;

    Shipping
    Free shipping
    Regular / Parcel Post: $41.50
    Express Post: $50.40

    Why would Variable products be causing this to happen and how can I address it? I cannot understand the relationship that would make this happen.

    Thanks for your help.

    • This topic was modified 4 months, 3 weeks ago by twinstar1.

    The page I need help with: [log in to see the link]

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