• Resolved smolgiant

    (@smolgiant)


    I can’t seem to get particular products to be considered for free shipping?

    Is there documentation for this somewhere or is it not capable?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Dan

    (@dangoodman)

    You can set the weight and the dimensions of the products eligible for free shipping to zero. That way, they won’t affect the shipping price.

    Thread Starter smolgiant

    (@smolgiant)

    The plugin doesn’t actually work like that and appears needs some more testing.

    You can enable free shipping in the woocommerce shipping category (woocommerce plugin), but then free shipping becomes an available option for all products across the site regardless of the dimensions/weight of them. Why would the customer choose to pay for their items shipping when they can select it to be free?

    Using ‘0’ for the weight/dimensions still results in a calculated shipping option (no clue where that’s coming from)

    I’m trying to get things to work more intuitive as in enable the free shipping selection in plugin automatically when the only product in the cart is a ‘free shipping item’ aka no weight/dimension

    There seems to be a disconnect or some logic added between the woocommerce plugin -> shipping category logic and this plugin.

    • This reply was modified 3 years, 2 months ago by smolgiant.
    • This reply was modified 3 years, 2 months ago by smolgiant.
    • This reply was modified 3 years, 2 months ago by smolgiant.
    • This reply was modified 3 years, 2 months ago by smolgiant.
    Thread Starter smolgiant

    (@smolgiant)

    correction: Using ‘0’ for the weight/dimensions results in ‘no shipping options’

    Plugin Author Dan

    (@dangoodman)

    Sorry, my bad. An empty/zero weight is actually converted to 1 lb by the plugin. It’s a fallback against unconfigured products. An extremely low weight results in no shipping options since it falls out of USPS constraints.

    You can set certain products free of charge with our advanced shipping plugin‘s External Rates option. The idea is to call the USPS if only there are non-free shipping items in the cart. Here is an example setup.

Viewing 4 replies - 1 through 4 (of 4 total)

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