Support » Plugin: WooCommerce Extended Coupon Features FREE » Free Shipping Applied to all products in Cart

  • Resolved teaneedz

    (@teaneedz)


    Go to Free Shipping promo (middle of webapge) OR scroll through product gallery at top and start adding products where Free Shipping would apply.

    Problem: The shopping cart will apply freeship to the entire cart
    Expected: The freeship coupon should only be applied to applicable items in the cart.

    The usage restriction tab has 6 product SKUs with Product Operator set to OR. Any of the 6 products should receive free shipping.

    There are 15 product SKUs listed within the Exclude Products field. If any of the 15 products are in the cart, then freeship should not apply to them OR the coupon should just be rejected completely.

    I’ve confirmed that the freeshipping is set up in the shipping zone area of WooCommerce. It was working fine when we had one single product for the coupon and the Usage Restriction > Product Operator was set to AND and we had only one product sku for the coupon. It’s not working as expected after adding additional SKUs and changing the Product Operator to OR.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Soft79

    (@josk79)

    Problem: The shopping cart will apply freeship to the entire cart

    I believe that’s the expected behaviour. Maybe what you describe can be achieved with shipping classes somehow.

    I believe that’s the expected behaviour.

    Isn’t that what the Exclude Product field is for though? Whatever SKU is listed there should not have the coupon applied to.

    Plugin Author Soft79

    (@josk79)

    Free shipping coupon is applied to the cart, not to individual products.

    If you change coupon type to ‘Cart discount’ the coupon will not apply at all if the cart contains an excluded product.

    Anyhow, this is more a WooCommerce question and not related to our plugin.

    More info: https://docs.woocommerce.com/document/free-shipping/ although it doesn’t answer your question.

    Thank you so much for your assistance and quick suggestions! I’ll try switching from Fixed Product to Fixed Cart and see if that changes the behavior.

    Plugin Author Soft79

    (@josk79)

    It will change the behaviour, but it still isn’t the behaviour you want.

    I think it gets us by. I checked it and free shipping gets applied now to the entire cart only if the valid SKUs are in it. If I add an excluded SKU, the coupon is removed.

Viewing 6 replies - 1 through 6 (of 6 total)
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