Support » Plugin: WP Travel » Free Plugin with an Exceptional Ecosystem and Support

  • Disclosure: This is my first plugin review on wp.org, but the support team behind this free plugin has definitely earned it!

    I have been using this plugin since early 2019, along with a theme produced specifically for this plugin and its accompanying ecosystem.

    Strengths:
    – Support is by far some of the very best I have experienced in 5+ years of working in the WordPress environment. That this is a free plugin, and that users of the free plugin receive timely and helpful support on the plugin’s support forum is shocking. Support actually follows up to every question I have ever asked, and has even often provided specific code snippets to address these questions.
    – The free plugin is functionally rich for a freebie. There are premium add-ons increasing functionality, but a purchase is not required to receive support…shockingly.
    – Support forum is organized logically
    – Users and support are actually active on the forum, so the database of solutions is growing. I have personally found some of these solutions very helpful
    – Plugin documentation is clear and freely available
    – The plugin receives updates, rather than accumulating dust in the WP plugin repository
    – The plugin is aimed at travel/tour agencies, providing a helpful solution to those running tours who cannot or do not want to invest many thousands of dollars having a custom site built

    Potential drawbacks:
    – The plugin is compatible with themes produced by the plugin author’s partner or parent company (relationship is not clear), so if you want to use it with a different theme, this may not be the solution for you
    – It’s code! And therefore has limitations and occasional UI/UX issues. Be prepared to accept this and reach out to support for help!
    – The plugin is feature rich, which means the learning curve to read through the documentation and set it up per your requirements is an investment of time. This is not a click-activate-and-convert-everyone-immediately plugin!
    – If you aim to build a blog, this may not be the best solution. This plugin and compatible themes are aimed at tour operator businesses rather than strictly content creators (although of course blog content creation is supported…it is WordPress after all!)

    Hey @support: Thanks for a solid free plugin and exceptional support…both have been extremely helpful in facilitating launching my trips!

Viewing 1 replies (of 1 total)
  • Plugin Support wensolutionsupport

    (@wensolutionsupport)

    Hello

    Thank you so much for your words. Also, thank you for writing down the drawbacks. We will surely consider them and work to make our products more flexible.

    Best Regards!

Viewing 1 replies (of 1 total)
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