Support » Plugin: WooCommerce » Free Downloads Buttons Missing on all products after Update

  • Resolved chantahlia

    (@chantahlia)


    My download buttons have disappeared on all my products after updating to woocommerce 5.5.1

    Can anyone please help?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter chantahlia

    (@chantahlia)

    Sorry, I just realised the free downloads had deactivated as did half my plugins.

    However now when I click on the download button it is sending to a page saying
    “File not found Go to shop”

    Is there a fix for this?

    However now when I click on the download button it is sending to a page saying
    “File not found Go to shop”

    I started getting the same error after updating to 5.5.0. Won’t update yet to 5.5.1 until this is resolved.

    Thread Starter chantahlia

    (@chantahlia)

    Thank you. I have reverted to an older version.

    • This reply was modified 10 months, 1 week ago by chantahlia.
    • This reply was modified 10 months, 1 week ago by chantahlia.

    Hi guys. After updating to Woocommerce 5.5.1 I found the same error: when a customer clicks the download button, browser opens with message “File not found Go to shop”. All downloads show same message for logged in customers.

    Thread Starter chantahlia

    (@chantahlia)

    I have just had reply from Woocommerce and I had to change the download method from Force Downloads to Redirect Only. Everything is now working fine.

    Leandro

    (@leandroprz)

    @chantahlia in the WooCommerce settings it says that’s not a secure option. I hope they fix the issue so we can use the more secure option.

Viewing 7 replies - 1 through 7 (of 7 total)
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