Free designs are checkmarked as installed, but they are not installed correctly

  • Resolved syntereo

    (@syntereo)


    5 years, 2 months ago

    Hi all,
    Plugin installed OK.
    But, downloading and installing the “Free Designs” fails – I think due to folder permissions.
    The plugin shows the “Free Designs” have been installed, but they were not.

    these folders are created:
    design-library/styles

    There is failure to update the css files.

    Summary, after fixing the folder permissions, I am unable to attempt to install the “Free Designs” again from the edit post “design” tab.

    Thank you for this plugin – it shows a lot of promise.

Viewing 1 replies (of 1 total)
  • Plugin Author wpdesignhub

    (@wpdesignhub)

    5 years, 2 months ago

    Thanks for reporting it.

    It’s hard to debug this issue here in public forum without checking your website and going through the page console logs.

    By any chance, you can send temporary login details via the next form:
    https://wpdesignhub.com/contact/

    PLEASE DON’T POST LOGINS HERE IN PUBLIC FORUM!

    We will be happy to see what is going on and hopefully fix it for you.
    (feel free to reopen this topic)

Viewing 1 replies (of 1 total)
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