• zumbador

    (@zumbador)


    DO NOt sign up with this company. They will not ever stop billing you. You can put in 1 request or one thousand request the bills still keep coming., Just a total fraud.

Viewing 1 replies (of 1 total)
  • Plugin Author David Anderson

    (@davidanderson)

    Hi,

    If you can let me know your updraftplus.com username or order number, I can look into that for you. You can cancel any of your subscriptions at any time by logging into your account.

    For people who prefer to ask us to cancel on their behalf, we clear our support queues every day, so I’d need to know your username or order number to see what has happened on any tickets you have raised. You can also remove permission to pay from the payment provider’s end as well (e.g. cancel PayPal subscription payment on the PayPal website).

    There would, of course, be zero point in anyone trying to make fraudulent gains by unwanted billing, since on every payment method you can raise a chargeback with your card provider or PayPal (leading to more work for the vendor in processing it, and warnings from their payment provider if it happens too often).

    Thank you,
    David

Viewing 1 replies (of 1 total)
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