Support » Everything else WordPress » Forum etiquette when responding to issues surrounding sketchy themes and plugins

  • Resolved Josh

    (@builtbynorthby)


    So, I’ve decided to start helping out on the forums today. It feels nice to help some people out.
    I’m reading a lot of forum posts where people are running into problems mostly due to using low quality, non-gpl plugins and themes that come from dubious sources.
    I feel bad for some of these folks because they’re pouring a ton of work into their sites that are defective by design.
    I feel kind of conflicted giving advise to make what they’re using work, and at the same time want to help them. I’m also wondering how to approach the root of the problem, the fact that they’re using a crappy plugins or themes, without coming across as a jerk.
    Any advise from some of you more experienced forum volunteers would be appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Otto also has a good article covering:

    Anatomy of a Theme Malware

    Josh

    (@builtbynorthby)

    That’s one worth linking to for sure.

    A lot of folks simply don’t understand what they are dealing with, especially when it comes to themes, and the whold base64 encoded footer spam links.

    I just try to explain what they are dealing with, why its bad, how it can hurt their site, etc.

    Best thing you can do is provide information right?

Viewing 3 replies - 1 through 3 (of 3 total)
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