Support » Plugin: Quill Forms | The Best Typeform Alternative | Create Conversational Multi Step Form, Survey, Quiz, Cost Estimation or Donation Form on WordPress » Formulário não carrega no celular
Formulário não carrega no celular
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O formulário fica com página em branco quando tento acessar pelo celular.
As vezes, atualizando a página algumas vezes, aparece só o número da questão.
No computador aparece e funciona.
The page I need help with: [log in to see the link]
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Oi @ricardo-de-moura-coelho ,
O problema que você encontrou é devido ao plugin WP Rocket. Atualizamos o plug-in para a versão 1.13.0 para corrigir esse problema. Você pode atualizar por favor e nos informar?
ObrigadoAtualizei a versão do plugin, mas não funcionou.
Agora fica só processando sem carregar totalmente a página.
Você pode desativar o WP Rocket temporariamente para ver se o problema foi resolvido ou ainda existe?
Desativei. Mas o problema persiste.
@ricardo-de-moura-coelho,
Você pode ir ao painel do Quill Forms e clicar na guia “System” e copiar os plugins ativos que você tem aqui?### QuillForms Environment ###
— QuillForms
Version: 1.13.0
Locale: pt_PT
Upload folder: /home2/hg10km00/public_html/wp-content/uploads/QuillForms/
Upload folder permissions: true
Log level: info— QuillForms database
Version: 1.13.0
quillforms_themes: ✔
quillforms_task_meta: ✔
quillforms_log: ✔— Registered Addons
— Action scheduler
Version: 3.2.1
Path: /home2/hg10km00/public_html/wp-content/plugins/quillforms/dependencies/libraries/action-scheduler
Data store: ActionScheduler_DBStore### WordPress Environment ###
— WordPress
Home URL: https://10km.com.br
Site URL: https://10km.com.br
Version: 6.0
Locale: pt_PT
Multisite: false
Memory Limit: 40M
GMT Offset: -3
Timezone: America/Sao_Paulo
Debug Mode: false
Debug Log: false
Script Debug Mode: false
Cron: true
Alternate Cron: false— Active Theme
Theme: Hello Elementor
Version: 2.5.0
URL: https://elementor.com/hello-theme/?utm_source=wp-themes&utm_campaign=theme-uri&utm_medium=wp-dash
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash— Drop-in Plugins
advanced-cache.php: advanced-cache.php— MU Plugins
: ||network_activated|by :— Active Plugins
Akismet Anti-Spam: 4.2.4|https://akismet.com/||by Automattic:https://automattic.com/wordpress-plugins/
Async JavaScript: 2.21.08.31|https://autoptimize.com/||by Frank Goossens (futtta):https://autoptimize.com/
Links offline: 1.11.16|https://pt.wordpress.org/plugins/broken-link-checker/||by WPMU DEV:https://premium.wpmudev.org/
Check & Log Email: 1.0.6|||by WPChill:https://wpchill.com/
Simple Custom CSS and JS: 3.40|https://wordpress.org/plugins/custom-css-js/||by SilkyPress.com:https://www.silkypress.com
Custom Fonts: 1.3.5|http://www.wpastra.com/||by Brainstorm Force:http://www.brainstormforce.com
Yoast Duplicate Post: 4.4|https://yoast.com/wordpress/plugins/duplicate-post/||by Enrico Battocchi e Team Yoast:https://yoast.com
Elementor Pro: 3.6.4|https://go.elementor.com/wp-dash-wp-plugins-author-uri/||by Elementor.com:https://go.elementor.com/wp-dash-wp-plugins-author-uri/
Elementor: 3.5.5|https://elementor.com/?utm_source=wp-plugins&utm_campaign=plugin-uri&utm_medium=wp-dash||by Elementor.com:https://elementor.com/?utm_source=wp-plugins&utm_campaign=author-uri&utm_medium=wp-dash
FileBird Lite: 4.9.8|https://ninjateam.org/wordpress-media-library-folders/||by Ninja Team:https://ninjateam.org
Site Kit by Google: 1.75.0|https://sitekit.withgoogle.com||by Google:https://opensource.google.com
Head, Footer and Post Injections: 3.2.5|https://www.satollo.net/plugins/header-footer||by Stefano Lissa:https://www.satollo.net
JetBlocks For Elementor: 1.3.0|https://crocoblock.com/plugins/jetblocks/||by Crocoblock:https://crocoblock.com/
JetBlog For Elementor: 2.2.15|https://crocoblock.com/plugins/jetblog/||by Crocoblock:https://crocoblock.com/
JetElements For Elementor: 2.6.2|https://crocoblock.com/plugins/jetelements/||by Crocoblock:https://crocoblock.com/
JetMenu: 2.1.6|https://crocoblock.com/plugins/jetmenu/||by Crocoblock:https://crocoblock.com/
Jet Plugins Wizard: 1.2.2|https://zemez.io||by Zemez:
JetPopup: 1.5.5|https://crocoblock.com/plugins/jetpopup/||by Crocoblock:https://crocoblock.com/
JetThemeCore: 1.2.1|https://crocoblock.com/plugins/jetthemecore/||by Crocoblock:https://crocoblock.com/
Masks Form Fields: 1.9|https://ivanpetermann.com/masks-form-fields/||by Ivan Petermann:https://ivanpetermann.com
Mautic Form Designer for Elementor: 2.2.1|https://www.luizeof.com.br/mautic-form-designer/||by luizeof:https://www.luizeof.com.br/
MOD – Atualizações Automáticas: 1.1.3|https://mercadoonlinedigital.com/||by Linux Solutions:https://linuxsolutions.xyz/
Facebook for WordPress: 3.0.6|https://www.facebook.com/business/help/881403525362441||by Facebook:https://www.facebook.com/
Piotnet Addons For Elementor Pro: 6.4.22|https://pafe.piotnet.com/||by Piotnet Team:https://piotnet.com/
Quill Forms: 1.13.0|https://www.quillforms.com/||by quillforms.com:http://www.quillforms.com
Redirection: 5.2.3|https://redirection.me/||by John Godley:
Simple CSS: 1.1.1|https://generatepress.com||by Tom Usborne:https://tomusborne.com
Yoast SEO Premium: 18.0|https://yoa.st/2jc||by Team Yoast:https://yoa.st/2jc
Yoast SEO: 18.1|https://yoa.st/1uj||by Team Yoast:https://yoa.st/1uk
WP Force SSL: 1.65|https://wpforcessl.com/||by WebFactory Ltd:https://www.webfactoryltd.com/
WP Mautic: 2.4.2|https://github.com/mautic/mautic-wordpress||by Mautic community:http://mautic.org
ProfilePress: 3.2.14|https://profilepress.net||by ProfilePress Team:https://profilepress.net— Inactive Plugins
Google Analytics Dashboard for WP (GADWP): 7.5.0|https://exactmetrics.com||by ExactMetrics:https://exactmetrics.com
WP Rocket: 3.11.3|https://wp-rocket.me||by WP Media:https://wp-media.meO problema é do plugin “Async JavaScript”. Por favor, desative-o.
Closing this after the issue had been solved.
Desativando o plugin funcionou.
Neste caso é a única solução? Pois estou usando este plugin no meu site.
Vamos lançar a versão 1.14 dentro de uma semana que deve corrigir esse problema.
O meu formulário está com o mesmo problema, fica carregando no celular e não abre, enquanto no pc funciona normalmente. Não tenho o plugin “Async JavaScript”.
Conseguem me ajudar?
Segue meus plugins ativos
--- Active Plugins Akismet Anti-Spam: 4.2.5|https://akismet.com/||by Automattic:https://automattic.com/wordpress-plugins/ Elementor: 3.7.0|https://elementor.com/?utm_source=wp-plugins&utm_campaign=plugin-uri&utm_medium=wp-dash||by Elementor.com:https://elementor.com/?utm_source=wp-plugins&utm_campaign=author-uri&utm_medium=wp-dash ElementsKit Lite: 2.6.3|https://products.wpmet.com/elementskit||by Wpmet:https://wpmet.com/ HT Mega - Absolute Addons for Elementor Page Builder: 1.9.3|https://wphtmega.com/||by HasThemes:https://hasthemes.com/ NitroPack: 1.5.15|https://nitropack.io/platform/wordpress||by NitroPack LLC:https://nitropack.io/ Quill Forms Entries: 1.3.2|https://quillforms.com||by quillforms.com:https://quillforms.com Quill Forms GoogleSheets: 1.2.0|https://quillforms.com||by quillforms.com:https://quillforms.com Quill Forms: 1.16.1|https://www.quillforms.com/||by quillforms.com:http://www.quillforms.com Sticky Header Effects for Elementor: 1.5.3|https://stickyheadereffects.com||by Rwattner:https://stickyheadereffects.com WP Testimonials: 1.3.2|https://wordpress.org/plugins/testimonial-widgets/||by Trustindex.io :https://www.trustindex.io/
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