Forms not working and crashing the site

  • Resolved dslatten

    (@dslatten)


    2 years, 11 months ago

    I have the free version of GiveWP on my site and am having a problem with it. Everytime I try to edit my form and save it, it crashes the site. I cannot make any changes at all. Also, the form that I had on the site would not allow me to enter an amount in the amount box. I could enter all the other information but not the amount. I’d like to use this plugin but not if it doesn’t work or crashes my site every time I try to edit the form.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rick Alday

    (@mrdaro)

    2 years, 11 months ago

    Hi @dslatten,

    Any time WordPress crashes, a more detailed error log has been sent to the main admin email address (which you can configure at Settings > General in the main WordPress settings).

    Pass along any error messages you are getting, and we’ll be able to help.

    Also include your System Info (Donations -> Tools -> System Info)

    Plugin Support Rick Alday

    (@mrdaro)

    2 years, 11 months ago

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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